Sales Engineer
Digital nomads. Work from anywhereCompany: Fastly
Company Description Fastly is an edge cloud platform that powers fast, secure, and scalable digital experiences for leading websites and applications. Organizations such as Reddit, Pinterest, Stripe, Neiman Marcus, The New York Times, Epic Games, and GitHub rely on Fastly to deliver content quickly and reliably to users around the world. By operating at the edge of the network, Fastly helps customers improve performance, enhance security, and optimize infrastructure costs. The company focuses on helping businesses build better online experiences through innovative, developer-friendly solutions.
Role Description This is a full-time remote role for a Sales Engineer at Fastly. The Sales Engineer will collaborate closely with sales teams and prospective customers to understand technical requirements and demonstrate how Fastly’s edge cloud solutions meet their needs. Day-to-day responsibilities include delivering technical presentations and product demos, responding to technical questions, designing solution architectures, and supporting proof-of-concept engagements. The role also involves partnering with customer success and support teams to ensure smooth handoffs, capturing product feedback from the field, and contributing to documentation and best practices. The Sales Engineer will work cross-functionally with engineering, product, and marketing to align customer solutions with Fastly’s platform capabilities.
Qualifications
* Strong Sales Engineering and Sales skills, including experience supporting technical sales cycles and solution-based selling.
* Background in Technical Support and Customer Service, with the ability to troubleshoot issues and advocate for customer needs.
* Excellent Communication skills, including the ability to explain complex technical concepts to both technical and non-technical audiences.
* Familiarity with cloud, networking, or web application technologies (e.g., CDNs, APIs, security, performance optimization) is highly beneficial.
* Proven ability to work remotely, manage multiple opportunities, and collaborate effectively with distributed teams.
* Bachelor’s degree in a technical field (such as Computer Science, Engineering, or Information Technology) or equivalent practical experience.
* Prior experience in a pre-sales, solutions engineering, or similar customer-facing technical role is a plus.