Reservations Support Specialist

Company: Terranova Hire

We are seeking a Reservations Support Specialist to provide responsive and detail-oriented assistance throughout the reservation process. This role focuses on research, coordination, communication, and maintaining accurate reservation information.
Responsibilities
* Assist with reservation-related questions and requests
* Research availability and service options
* Coordinate reservation details
* Review confirmations for accuracy
* Communicate important information and updates
* Assist with modifications and special requests
* Maintain organized documentation
* Follow up on incomplete or outstanding items
* Communicate with service providers as necessary
* Provide professional support throughout the reservation process
Qualifications
* Strong verbal and written communication
* Excellent attention to detail
* Customer-service mindset
* Strong organizational abilities
* Comfortable with online systems and research
* Reliable and responsive
* Previous reservation or customer service experience is helpful but not required
Position Highlights
* Remote work environment
* Onboarding and training
* Professional development opportunities
* Continuing education
* Access to online tools and resources
* Ongoing support

apply