Remote Nurse Assistant (with English and Russian)

Company: Technical Support Team

Hello and thank you for your interest in the position! 
Front Desk Helpers is looking for a remote Nurse Assistant to join our team of professionals. We are working with homecare services for elderly people in New York city. If you have medical education and experience in the healthcare field, ready to coach caregivers - apply for the position. 
Responsibilities:
* Schedule RN visits and Home Health Aide supervisions.
* Follow up regarding patients’ health status with aides, emergency contacts, and patients.
* Follow up with aides, review Plans of Care, and prepare supervision forms for RNs.
* Save completed RN supervision forms and related documentation.
* Prepare nursing documentation, including initial visits, revisits, post-hospital and PRN visits, medical orders, discharge orders, consent forms, medication lists, and other required forms.
* Update patient information in HHAeXchange after visits and as needed.
* Review and update nursing logs, Google Calendar, and the remote server.
* Communicate with pharmacies and medical offices regarding patient health status, appointments, medical orders, and required documentation.
* Research specialists and services for patients as needed.
* Review and respond to emails promptly to ensure efficient communication and timely action.
* Inform RNs about important updates, pending documentation, and urgent matters.
* Complete NHTD-related tasks, including meetings, preparing SRI and ISR documents, requesting roles from RRDC, and adding basic information to Abstracts.
* Prepare COVID forms before patient visits.
* Send SMS messages and instructions to aides.
* Update, add, and check platforms and documentation related to Task Health, NY Best Medical, and medical supply services.
* Follow up with PCP offices, Vantage, and NY Best Medical regarding unsigned medical orders.
* Assist with individual aide training.
* Ensure compliance with HIPAA and agency policies.
* Provide administrative and documentation support to nurses, aides, and the management team.
What skills we are looking for:
* Bilingual English/Russian 
* Medical Education.
* Working experience in a clinic or hospital.
* Proficiency in computer skills.
* Excellent organizational skills.
* Confidence while working with a small audience
* Readiness for additional creative projects and continuous self-education on related topics
* Collaborative team player.
* Effective communication skills.
* Attention to detail.
* Problem-solving skills.
* Time management skills.
Schedule:
Mon-Fri 9:00 am — 5:00 pm according to New York time (UTC-5).
Rate: $7 USD per hour.
What do we offer:
* Work in an experienced team, under the supervision of a manager.
* Ability to work remotely in the afternoon hours.
* Paid vacation after one year of employment.
* We provide our employees with hardware IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
* Open-minded management, who are easy to contact.
* Equal opportunities for people of any age, gender, or nationality.
* Opportunity to learn such skills as adaptability, conflict resolution, prioritization & time management, work ethic, professional email communication, report preparation etc.
To apply for the position, send your resume in English to our direct email career@frontdeskhelpers.com
Looking forward to hearing from you!

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