Remote - Assistant Property Manager

Company: RTM Connect by BetterWho

Only candidates with Property Management experience will be considered.
We’re looking for a highly proactive and ownership-driven Assistant Property Manager to support day-to-day operations across a growing property portfolio.
This is not a traditional support role. We are looking for someone who can take full ownership of workflows, prioritize effectively, and drive tasks to completion with minimal oversight.
Responsibilities:
Own Daily Operations
* Take full ownership of property management workflows from start to finish
* Manage and prioritize multiple workstreams simultaneously
* Ensure tasks are completed on time and to standard without constant supervision
Communication & Inbox Management
* Own inbound communication and shared inbox management
* Triage and resolve requests, route appropriately, or escalate when necessary
* Maintain fast response times and clear, professional communication
Tenant & Leasing Coordination
* Act as a primary point of contact for tenant communication
* Manage leasing workflows including inquiries, applications, and documentation
* Coordinate onboarding and move-in processes
Maintenance & Turn Coordination
* Oversee maintenance workflows and ensure timely completion of work orders
* Coordinate vendors, track timelines, and ensure quality execution
* Manage unit turns, inspections, and readiness processes
Documentation & System Management
* Maintain accurate and audit-ready records in the property management system
* Track follow-ups, deadlines, and task completion
* Ensure all communication and updates are properly logged
Problem Solving & Escalation
* Assess situations, propose solutions, and take action independently when appropriate
* Escalate issues with full context, recommendations, and next steps
* Identify inefficiencies and proactively improve processes
Requirements:
* 2+ years of proven experience in Property Management as an Assistant Property Manager or Junior Property Manager
* Experience with Property Management Systems
* Strong ownership mindset - you take responsibility for outcomes, not just tasks
* Clear, structured, and confident communication (written and verbal)
* Proven decision-making ability in fast-paced or ambiguous environments
* Strong organizational skills and attention to detail
* Comfortable working under pressure without constant direction
* Proficiency in Google Workspace (Docs, Sheets, Gmail)
* Familiarity with communication tools
Why Join Us:
* 100% remote | Full-time position
* $10 - $12 USD per hour | 40 hours per week

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