RedotPay | 💳

📕 Step-by-step guide for new RedotPay users

By following these step-by-step instructions, you will quickly and easily start using the RedotPay app and make purchases.

I recommend that you follow all steps in strict order:

Install the app.
Change your password.
Change your email address.
Set up two-factor authentication (2FA).

Then, top up your cryptocurrency wallet in the app to issue a card.

Add the card to Apple Pay or Google Pay if necessary.

Set Up Your Account Security

First, you need to complete a few simple but very important actions to initially set up your account: install the official app, change your password, link your email address, and set up two-factor authentication.

⚠️ Important: To work with the app in Russia, Belarus, Ukraine, USA and other unsupported countries, you need to use a VPN connection! Use a reliable VPN service like Mullvad. You can see a list of all unsupported countries here: https://support.redotpay.com/hc/en-us/articles/8945045950479-RedotPay-Unsupported-Countries-Regions

Install the Official App and Log In

Go to the App Store or Google Play and install the Google Authenticator app.
Launch the Google Authenticator app, press the "+" button or "Add," then press "Enter setup key" and enter the Google 2FA KEY provided by me. A new entry for the RedotPay account will be created.
Go to the official RedotPay website at https://www.redotpay.com/en/app_download/.
On the opened page, click the App Store or Google Play icon to go to the app store.
Install the RedotPay app.
Launch the app and log in using the username and password you received.
Upon first login, in Security Verification, click on Google Authenticator.
Open the Google Authenticator app and copy the one-time code.
In the Google Verification Code field in Redotpay, paste the code and immediately click Verify.
Next, in Security Verification, click on Email.
In the Email Verification Code field, click Get Code, enter the code sent to your special email, and click Verify.

✅ Congratulations! You’ve logged into the 📲 app.

Change the RedotPay Account Password

⚠️ Important: After changing your account password, the service will block internal transfers, withdrawals, and limit card transactions to a total of up to $1,000 for 24 hours. This is done to protect your funds in the event your account is stolen.

In the RedotPay app, tap Account, then go to Security > Change Password.
On the password change screen, in Old Password, enter your current account password.
In New Password, enter the new password.
In New Password Confirmed, re-enter the new password.
Tap Next.

🟢 Recommended: Use a password manager to create a strong password of more than 16 characters, including Latin letters, digits, and special characters.

🟡 Acceptable: Create a complex 16-character password using Latin letters, digits, and special characters, and write it down in a notebook.

🔴 Do NOT do this: Do not use a simple password that can be easily guessed or brute-forced!

✅ Congratulations! You’ve successfully changed your 🔐 password.

Change Your Email Address

In the RedotPay app, click Account, go to Security > Email, and click Change Email.
In Security Verification, click on Google Authenticator.
Open the Google Authenticator app and copy the one-time code.
In the Google Verification Code field, paste the code and immediately click Verify.
Next, in Security Verification, click on Email.
In the Email Verification Code field, click Get Code, enter the code sent to your special email, and click Verify.
On the Change Email screen, enter your new email address in the New Email Address field.
In the Email Verification Code field, click Get Code and enter the code sent to your email address.
Click Confirm.

✅ Congratulations! You have changed your 📧 email address.

Set Up Two-Factor Authentication

The setup consists of two parts. First, you need to unbind the old Google 2FA KEY. Then, you need to bind a new setup key that only you possess.

In the RedotPay app, click Account, go to Security > Google Authenticator, and click Unbind Google Authenticator.
Open the Google Authenticator app and copy the one-time code.
In Security Verification, click on Google Authenticator.
In the Google Verification Code field, paste the code and immediately click Verify.

✅ Congratulations! You have unbound the old setup key.

Proceed to create and bind a new setup key.

In the RedotPay app, click Account, go to Security > Google Authenticator, and click Bind Google Authenticator.
In Security Verification, click on Email.
In the Email Verification Code field, click Get Code, enter the code sent to your email address, and click Verify.
Click Link if you already have the Google Authenticator app installed.
On the Google Backup Key screen, copy the recovery code (below the QR code) and save it in a secure place or write it down.
Click Next.
Open the Google Authenticator app, click the "+" button or "Add," then click "Enter setup key" and enter the setup key copied in step 9. A new entry for the RedotPay account will be created. Copy the one-time code.
Return to the RedotPay app, paste the copied one-time code into the Google Verification Code field on the Bind Google Authenticator screen, and immediately click Confirm.

🟢 Recommended: Write down the recovery code on a piece of paper or in a notebook. Keep it in a secure place.

🟡 Not recommended: Save the recovery code in a password manager.

🔴 Do NOT do this: Do not store the recovery code in a text or Word file on your computer or in the cloud!

✅ Congratulations! You have configured 🛡 two-factor authentication.

Change Number

⚠️ Important: After changing your number, you will not be able to create new virtual or physical cards.

First of all, you don't need to change your number. A temporary number was used for registration, and most users simply keep their existing number. Since you have Google 2FA enabled, you don't need the number to log in. You do not need to receive SMS messages from the service, as all notifications come in the form of push notifications and emails.

If you still want to change your number, do so after you have ordered all the virtual or physical cards you need.

Top Up Your Account Balance

In the RedotPay app, tap Wallet, then tap (+) Deposit.
On the Select a currency screen, choose a cryptocurrency (for example, USDT, which is the most popular option).
On the Select a method screen, choose the network (for example, Tron (TRC20) or BNB Smart Chain (BEP20)—both are popular).
On the Deposit screen, a QR code and wallet address will appear. Pay attention to the Minimum deposit field, which shows the minimum amount of cryptocurrency required for a valid deposit. If you send less than this amount, your funds will not be credited.
Copy the wallet address.
Tap Share deposit detail > Save to Album to save the QR code in your photo album, or Share deposit detail > Share to send the QR code to someone else, if needed.
Transfer an amount equivalent to 10 USDT to this wallet address.

✅ Congratulations! You have topped up your 👛 wallet.

Buy your virtual or physical card

You can buy a virtual card to make online payments—for example, on Amazon or other stores. The fee for the virtual card is $10. If you want to use a card in real life, such as withdrawing money at an ATM, you need to buy the physical card for $100.

To get either a physical or virtual card, you have to:

Open the Redotpay app and go to the Card tab.
Under Apply Card, press either Virtual or Physical card, then press Apply Card.
Enter a Billing Address. It can be any country and any name you want.
If you want to buy a physical card, you must also enter a Shipping Address. This should be the address where you want the card to be shipped. It does not have to match your Billing Address. If you don't want to send the card to your real address, or your country is not supported, you can send me a DM. I have a service where I recieve the card for you and then forward it to you.
You can also enter a coupon. If you leave me a good vouch, I'll send you a 20% coupon code for the physical or virtual card.
Finally, just press Pay.

✅ Congratulations! You have created your first card.

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Add the Card to Apple Pay or Google Pay

If you plan to use the card, we recommend adding it to Apple Pay or Google Pay. You can then pay with the virtual card in offline stores and sales points where NFC contactless payment terminals are available.

If you use an iPhone, open the Wallet app, tap Add Card, choose Debit or Credit Card, then Enter Card Details Manually. Sometimes Apple asks for phone number verification. If it comes up, just let it send an SMS to the phone number. You will also get a message to your RedotPay, which is enough to confirm the card.
If you use an Android phone, open the Google Wallet app, tap Add to Wallet, select Credit or Debit Card, then Enter Details Manually.

✅ Congratulations! You can now pay in stores using your phone.

🎉 Congratulations! You have studied the guide and can now start making purchases!