QuickBooks POS Error Code 1328

QuickBooks POS Error Code 1328



QuickBooks POS Error Code 1328 takes place when the installer encounters a file of a new version than it expects.

This error can happen throughout the repair process, along with other occasions when installing, updating, or uninstalling any form of QuickBooks, not only Enterprise. Most of the time this error is harmless of course "Ignore" is continually selected, the method will complete successfully.

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The message received usually relates to a specific file. The error looks something such as: c:\config.msi\PT**.TMP. The file name into the error message is almost certainly not just like shown here, nevertheless the C:\config.msi\ path could be the same.



Although this might appear repetitive, there are actually two possible situations to resolve shown here. The difference may be the way the QuickBooks POS Error Code 1328 comes up utilizing the option buttons.

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Situation 1:


If the QuickBooks POS Error Code 1328contains the buttons Abort, Retry, and disregard the first faltering step is to rename the config.msi folder on the pc. Temporary (.tmp) files in the config.msi folder prevent QuickBooks from finishing the process it is using.


The config.msi folder is a short-term repository for storing scripts needed to roll back an installation if it fails. Once the program installs correctly, the contents of this folder are deleted. They generally are unable to be removed, so that they become stuck. Once they are stuck, they could cause difficulties with QuickBooks repairing or updating itself.


To find the config..msi file, proceed with the steps below:

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Open Windows Explorer (right-click from the Start button and select Explore)

Double-click on the C: drive

Show hidden files and folders (Tools > Folder Options > Select View tab >Hidden files and folders > select Show hidden files and folders > Click Apply and OK)

Show protected operating system files (Tools > Folder Options > Select View tab > Deselect Hide protected operating system files > Click Apply and OK)

Right-click config.msi and select Rename

Add .old to the termination of the filename and press Enter (the filename should now be Config.msi.old)

Hide protected operating system files and hidden files and folders again (following Step 3 and 4 above, but hiding, as opposed to showing)

Now update, repair, uninstall, or install should complete without error. I would suggest that should you are not sure of computers, you might want to consult some type of computer technician to work with you with your steps.


When the rename happens to be completed, make an effort to repair QuickBooks again. If you receive the error again, click on the Ignore button as much times because it comes up to complete the procedure.


Situation 2:


In the event that QuickBooks POS Error Code 1328appears with just the Retry or Cancel buttons, select to Retry one time. If this does not enable the process to carry on click Cancel.


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In the event that you canceled the process, stick to the steps to attempt to resolve the problem. The initial steps may solve your problem, or perhaps you might need to try all three to resolve the problem. For best results, try the steps in the order.

Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system.


As stated before, if you should be not comfortable doing these steps by yourself, you'll find expert assistance by consulting your personal computer's manufacturer or a Windows expert. In the event that difficulty persists after performing these steps, contact your computer's manufacturer or Microsoft.


A. Repair QuickBooks


After the Repair process is complete, restart your personal computer and then open QuickBooks. In the event that you still encounter the problem, go through the next steps.


B. Reinstall QuickBooks


With this particular step i would suggest downloading the program from the web. I would recommend this since the download will have all the current updates for the program. This will mean you would install once and have all the updates completed. Please stick to the backlink to download your version.

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