QuickBooks Error Server Busy

QuickBooks Error Server Busy

How does QuickBooks Say "Server Busy?

QuickBooks manages not just your company's sales and accounts payable and receivables, but in addition your payroll and electronic banking transactions. The application accesses a number of components and interfaces along with other programs including Portable Document Format creators. When QuickBooks is busy accessing these other components and programs, it warns you with a “Server Busy” pop-up message. A "Server Busy" message is informational and can even or might not require a response from you.

User Response Request

When utilizing QuickBooks and you also receive a "Server Busy" message containing a “OK,” “Cancel” or any other button, the application is waiting for you to reply before the application completes whatever operation it is currently running. If you don't reaction to the message, the "Server Busy" message remains on the screen and QuickBooks halts all the other operations.

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If QuickBooks is downloading and installing an update to its system or component software, a "Server Busy" message appears through to the update process is complete. The message may also appear when a Windows update is downloading and installing. A "Server Busy" message may also appear if a firewall or Internet security program is blocking QuickBooks from downloading an update. Make sure QuickBooks is an exception in your firewall or security application – consult the program's documentation on adding exceptions. After the "Server Busy" message disappears, it is possible to continue using QuickBooks.

Application Closing Issue

Each time you close QuickBooks, the application closes any files, programs and components it accessed and used; these generally include Axelbridge, Axelbridge1, QBDagent, QBupdate and Qbserver. If an individual or even more of these files, programs or components did not close properly, the very next time you open QuickBooks, a "Server Busy" message appears until the application properly resets those files, programs and components. You can force these items to shut using the Windows Task Manager – press "Ctrl-Alt-Del" to start it, locate the processes and choose "End."

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Multiple User Issue

QuickBooks allows multiple users to gain access to your organization file as well as its components. If multiple computers are hosting your QuickBooks company file, a "Server Busy" message appears when one user is utilizing the file and other users are trying to access the company file or one of its components. When the other user is done accessing the organization file, it's possible to work alongside the file.

Memory Issue

If you are running QuickBooks on a network and your company's computer network does not have enough memory, a "Server Busy" message appears although the application is wanting to complete operations on the company's network. Close QuickBooks and any other programs you are running on the network and restart your computer to free up memory. Reopen QuickBooks as soon as your computer restarts to its desktop to clear the error message.

Product Compatibility

Information in this essay pertains to QuickBooks 2012 and previous versions. It would likely vary slightly or significantly with other versions or products.

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