QuickBooks Error Code 12031

So what does QuickBooks QuickBooks Error Code 12031 Mean?

According to Intuit, error code 12031 can occur when updating QuickBooks or updating a QuickBooks payroll service. The error is due to:

a network timeout that is preventing QuickBooks from accessing the server

web connection problems

internet security or firewall settings that are blocking the bond

the truth that Internet Explorer is almost certainly not the default browser

incorrect SSL settings

Troubleshooting this error hinges on the situation in which the error occurred.

Situation 1 – The Error Occurred Updating QuickBooks Itself

Look at your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is set to make use of your computer’s internet connection settings, as shown below.

QuickBooks Premier 2009 Net Connection Setup 2

Click Next.

QuickBooks Premier 2009 Web Connection Setup 3

Click Done and attempt to perform the update again.

To learn more troubleshooting this error when updating QuickBooks itself, consult this Intuit knowledge base article.

For more info visit: https://www.dialsupportnumber.com/quickbooks-error-code-12031/

Situation 2 – The Error Occurred Updating a QuickBooks Payroll Service

Look at your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is placed to make use of your computer’s internet connection (screen shot shown above) and click Next. Click the Advanced Connection Settings… button to show the world-wide-web Properties window. In the Advanced tab, verify that Use SSL 2.0 and make use of SSL 3.0 are checked. Click Apply after which Ok. Keep in mind that this change will affect your link with the online world using Internet Explorer.

QuickBooks Premier 2008 Internet Properties Advanced SSL

Close and re-start QuickBooks; try to update the QuickBooks payroll service. For lots more information troubleshooting SSL settings, consult this Intuit knowledge base article.

In the event your Internet Properties were set correctly, the error may be caused by security or firewall software blocking access to certain programs. Consult this Intuit knowledge base article to troubleshoot access for QuickBooks programs.

To find out more troubleshooting this error when updating a payroll service, consult this Intuit knowledge base article.

QuickBooks Error Code 12031

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