Quality Control Specialist

Yerevan | Full time

FeedConstruct is on a search for a Quality Control Specialist

This is a full-time, night-shift job located at Gevorg Chaush 122, Yerevan, Armenia

Monitor and ensure the quality and accuracy of live game data and events during the entire shift
Conduct regular checks and verifications of live games to identify potential issues or inconsistencies
Provide real-time feedback to operators, scouts, and other team members regarding errors, discrepancies, or potential improvements
Analyze and resolve quality control issues, documenting the findings and communicating with relevant team members
Collaborate with monitoring operators and scouts to ensure the correct flow of data and immediate resolution of any discrepancies during live events
Provide daily and weekly reports on quality control findings, issues encountered, and resolutions
Follow established processes and best practices to maintain consistent data accuracy and integrity across all live games
Identify recurring issues and suggest improvements or optimizations to prevent errors in future operations
Participate in team meetings to discuss and improve overall team performance and quality standards
Assist in training new operators and team members on quality control procedures.
Collaborate with other teams (such as Scheduling, QC, Developers, and Live Streaming) to resolve any operational or quality issues
Be proactive in identifying trends, reporting on system or operator issues, and suggesting improvements
Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code

Bachelor's degree in relevant field such as Information Technology, IGaming or a similar field
At least 1 year of experience in a quality control, monitoring, or operations-related role, preferably in the sports, entertainment, or gaming industry
Detail-oriented, excellent analytical and problem-solving skills, with the ability to analyze complex data
Strong attention to detail, ensuring high-quality standards in all aspects of data verification
Excellent communication skills, both verbal and written, in Armenian, Russian, and English
Understanding of live game processes and data flow
Ability to provide constructive feedback and maintain strong communication with team members
Ability to focus on the smallest of details to ensure the accuracy and quality of live game data
Ability to think on your feet and adapt to changes or challenges in real-time, especially during live events
Ability to work efficiently under pressure

Qualified candidates are welcome to apply for the job by following this link.

Please clearly mention that you have heard of this job opportunity on telegram channel VG Recruiting Agency.

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