Public Offer and User Agreement

MyStarsX Service (@MyStarsXBot)

Last updated: February 21, 2026

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1. GENERAL PROVISIONS

1.1. This document constitutes a public offer (hereinafter — the "Offer") in accordance with Article 437 of the Civil Code of the Russian Federation and contains the essential terms and conditions for the provision of services by MyStarsX (hereinafter — the "Service"), accessible via the Telegram bot @MyStarsXBot.

1.2. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of fitness for a particular purpose, uninterrupted operation, error-free performance, or merchantability.

1.3. Acceptance of this Offer occurs when the User performs any of the following actions: using any bot functions, pressing interface buttons, making a payment, topping up the balance, or any other interaction with the Service. Upon acceptance, this Offer becomes a binding agreement.

1.4. The User confirms that they are at least 18 years of age, possess full legal capacity, and act on their own behalf and at their own expense.

1.5. The Service reserves the right to modify, supplement, or revoke any provisions of this Offer at any time, unilaterally and without prior notice. Continued use of the Service after any changes constitutes unconditional acceptance of the revised terms. The current version is available via the /terms command.

1.6. The Service may, without explanation and without prior notice: cease or suspend the provision of services to any User; modify the scope, terms, and pricing of services; establish or change any limits and restrictions.

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2. SUBJECT OF THE OFFER AND SERVICES

2.1. The Service provides the User with the ability to acquire digital content (Telegram Stars) via the Fragment platform and other available mechanisms. The specific method of fulfillment is determined by the Service at its sole discretion.

2.2. Service pricing is determined at the time of invoice generation and may be changed by the Service unilaterally at any time. Previously completed and paid transactions are not subject to recalculation.

2.3. The User bears full and sole responsibility for the accuracy of all recipient data, amounts, addresses, and other transaction parameters. The Service is not obligated to verify the accuracy of data provided by the User.

2.4. The service is deemed properly rendered upon initiation of the transfer of Stars, TON, or other digital assets to the blockchain or recipient platform.

Balance

2.5. The Service may provide the User with an internal balance (hereinafter — the "Balance"). Funds on the Balance do not constitute electronic money, a deposit, an investment, or any other financial instrument. The Balance reflects the volume of services available to the User.

2.6. The Service may at any time, at its sole discretion: freeze, adjust, or zero out the Balance in whole or in part; change the terms of crediting, storing, and using the Balance; establish an expiration period for Balance funds.

2.7. Credits to the Balance (bonuses, refunds, referral rewards, etc.) are a right, not an obligation, of the Service and may be revoked or adjusted at any time.

Withdrawal

2.8. The Service may provide the ability to convert and withdraw Balance funds into Telegram Stars, TON (cryptocurrency), Telegram advertising account top-ups, and other available destinations. The list of available destinations is determined by the Service and may be changed at any time.

2.9. The Stars ↔ TON conversion rate is determined based on Fragment platform data at the time of the transaction and may differ significantly from the rate at the time of Balance top-up. The Service does not guarantee the stability, favorability, or predictability of the exchange rate.

2.10. The Service reserves the right to establish and modify: withdrawal and conversion fees; minimum and maximum transaction amounts; transaction frequency limits; the list of available withdrawal destinations.

2.11. Transactions involving TON and other cryptocurrencies are irreversible. Once a blockchain transaction has been initiated, it cannot be canceled, reversed, or modified by the Service or any third party. The User must carefully verify all transaction parameters before confirmation.

2.12. The Service is not liable for: User errors in specifying wallet addresses, recipient usernames, or other details; delays caused by the blockchain, Fragment platform, or other third parties; exchange rate changes between confirmation and actual execution of the transaction; inability to withdraw funds for reasons beyond the Service's control.

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3. PAYMENT AND REFUNDS

3.1. Payment is made through integrated payment systems and methods available in the Service interface, including but not limited to: bank cards, Fast Payment System (FPS/SBP), cryptocurrency (TON, CryptoBot), and other methods. The list of available methods is determined by the Service.

3.2. Payment is deemed completed upon receipt of funds to the Service's account or confirmation of the transaction by the payment system.

3.3. Refunds are possible exclusively in the following cases: technical failure resulting in the inability to provide the service; duplicate payment caused by the Service; inability to provide the service due to reasons on the Service's side.

3.4. Refunds are not provided in cases of: User errors (incorrect data, username, address); change of User's intentions after payment; blocking of the User's account on Telegram or other platforms; violation of this Offer or applicable law by the User; any reasons beyond the Service's control.

3.5. Refund requests are reviewed within 10 (ten) calendar days. Approved refunds are initiated within 10 (ten) business days. Actual crediting time depends on the payment system and may take up to 30 (thirty) business days.

3.6. For cryptocurrency payments (TON, CryptoBot, etc.), refunds are provided exclusively as Balance credits within the Service, not in cryptocurrency.

3.7. The User undertakes not to initiate a payment reversal (chargeback) through a bank, payment system, or any other intermediary after receiving the paid service. Initiating a chargeback after the service has been properly rendered constitutes a material breach of this Offer and results in permanent account blocking, Balance forfeiture, and refusal of further service without any compensation.

3.8. The deadline for submitting a refund request is 14 (fourteen) calendar days from the date of payment. Refund requests are not accepted after this period.

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4. LIMITATION OF LIABILITY

4.1. The Service is provided "AS IS." The Service makes no warranties or representations regarding: availability, uninterrupted operation, or error-free performance; preservation of data, Balance, or transaction history; compatibility with User expectations; fitness for User's purposes.

4.2. The Service is not liable for: actions or inactions of third parties (Telegram, Fragment, payment systems, TON blockchain, internet service providers); any damages, including direct, indirect, incidental, punitive, lost profits, data loss, or reputational harm; technical failures, delays, or connectivity issues; actions of regulators, legislative changes, or force majeure; cryptocurrency exchange rate volatility; blocking of User accounts on third-party platforms.

4.3. The aggregate liability of the Service to the User on any grounds is limited to the amount actually paid by the User in the last 30 (thirty) days for the specific undelivered service.

4.4. The User uses the Service at their own risk and solely bears all risks associated with the use of cryptocurrencies, including the risk of total loss of funds.

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5. FRAUD PREVENTION AND SUSPICIOUS ACTIVITY

5.1. The Service may, at its sole discretion and without explanation: decline any transaction; suspend or block the User's access to the Service; freeze the Balance or individual transactions; request additional identity verification from the User; cancel or reverse any credits, bonuses, or transactions.

5.2. Grounds for actions specified in Section 5.1 may include (without limitation): suspicion of fraud, money laundering, or other illegal activity; unusual frequency, volume, or nature of transactions; use of payment methods without the owner's consent; attempts to circumvent restrictions or abuse Service functionality; requests from payment systems, banks, regulators, or law enforcement; any other grounds at the Service's discretion.

5.3. The User warrants that they: are the lawful owner of the payment methods used; acquire services exclusively for personal use or as a gift; do not use the Service for settlements with third parties for goods and services in other services; do not use the Service for money laundering, terrorism financing, or any other illegal activity.

5.4. If violations of Section 5.3 are identified, the Service may permanently block the User's account and forfeit the Balance without any compensation.

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6. REFERRAL PROGRAM

6.1. The Service may offer a referral program, the terms of which (reward amounts, crediting procedures, bonuses) are determined by the Service and may be changed or discontinued at any time without prior notice.

6.2. Referral credits are a right, not an obligation, of the Service. The Service may revoke referral credits in cases of abuse, multi-accounting, fraudulent registrations, or on any other grounds.

6.3. Using the referral program for spamming, manipulation, or other abuse results in account blocking and forfeiture of all credits.

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7. GIVEAWAYS AND PROMOTIONS

7.1. The Service may conduct giveaways, promotions, and other events. The terms of each event are determined by the Service at the time of announcement and may be modified, or the event may be canceled, at any time.

7.2. Winner selection is performed by the Service. Results are final and not subject to review.

7.3. The Service may exclude any participant from an event without explanation.

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8. PRIVACY AND PERSONAL DATA

8.1. The Service processes the following data: Telegram identifier, username, first name, last name; payment and transaction data; technical information (IP address, transaction timestamps, device identifiers); other data provided by the User or obtained during service provision.

8.2. Personal data processing is carried out in accordance with Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data" and includes: collection, recording, systematization, storage, clarification, use, transfer, anonymization, blocking, and destruction.

8.3. Processing purposes: fulfillment of the Offer terms; User identification; fraud prevention; service quality improvement; compliance with legal requirements; interaction with payment systems and counterparties.

8.4. The Service may transfer User data to third parties (payment systems, counterparties, regulators, law enforcement) to the extent necessary for service provision or compliance with legal requirements.

8.5. Data is retained for the period necessary for the processing purposes, but not less than the period established by applicable law.

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9. FINAL PROVISIONS

9.1. All disputes shall be resolved through negotiations. If agreement cannot be reached — in accordance with applicable law.

9.2. Invalidity of any individual provision of the Offer does not affect the validity of the remaining provisions.

9.3. The Service is not liable for force majeure circumstances, including but not limited to: actions of government authorities, legislative changes, sanctions, communication network failures, actions of third parties.

9.4. Claims are accepted exclusively in electronic form through the Service's support team.

9.5. This Offer is drawn up in Russian and English. In case of discrepancies, the Russian version shall prevail.