Public Offer Agreement

In accordance with Article 369 of the Civil Code of the Republic of Uzbekistan, this agreement is directed to legally self-employed medical professionals, as well as public and private medical institutions (hereinafter referred to as "Medical Professional"). By registering on the Platform, they accept this public offer on one side, and TEZ MED LLC, hereinafter referred to as the "Platform," represented by Director Boisov Suhrob Komildjonovich, acting on the basis of the Charter, on the other side, collectively referred to as the "Parties," have entered into this agreement under the following terms:

- This document is a public offer published on the TEZ MED platform and provided for review on the information board, applicable to any medical professional wishing to provide medical services through the TEZ MED platform.

- Full and unconditional acceptance of this public offer is confirmed by completing and continuing the registration process on the TEZ MED platform (basis: Article 370 of the Civil Code of the Republic of Uzbekistan).

- Acceptance of the offer indicates that the medical professional agrees to all terms of this offer and is equivalent to concluding a medical service agreement.

- The validity period of this offer begins from the date of registration on the TEZ MED platform and remains valid throughout the entire registration period.

1. TERMS AND DEFINITIONS

1.1. TEZ MED LLC - owner of the TEZ MED platform.

1.2. User - an individual registered on the TEZ MED platform who receives services to connect with medical professionals based on their request.

1.3. Patient - a person receiving medical services.

1.4. Medical Professional - an individual with secondary or higher medical education who provides medical assistance through the TEZ MED platform in response to user requests.

1.5. Platform - TEZ MED online platform (mobile app, online program) located at tezmed.uz and tezmed.com, with absolute rights belonging to TEZ MED LLC.

1.6. Order - action carried out through the platform to request a medical professional.

1.7. Price List - amounts set by the platform for services provided by medical professionals to Users (patients).

1.8. Medical Service - medical assistance actions provided by medical professionals to Users (patients).

1.9. Personal Account - the medical professional's personal account directly linked to the TEZ MED platform, from which commission fees are automatically deducted for the platform.

1.10. Service List - list of services indicated on the platform when placing an order by the patient.

2. SUBJECT OF THE AGREEMENT

2.1. According to this public offer, the TEZ MED platform provides services to establish communication between Medical Professionals and patients in need of medical assistance. The Platform receives orders for Medical Professionals, and the Medical Professional, in turn, pays commission fees in the amount specified in clause 3.1 of this offer agreement from the service fee received from the patient.

2.2. Under this agreement, the medical professional, understanding their actions and the essence of the public offer, agrees that the platform management is not responsible for illegal actions (or inaction) of the patient, but serves as a means of connecting the medical professional with the patient.

2.3. By confirming this public offer, the medical professional agrees to all conditions provided in this public offer.

2.4. The Medical Professional agrees not to make any claims or demands to the Platform management in case of disputes with patients during service provision. In all disputes between the Patient and the Medical Professional, claims shall be directed personally by the Medical Professional against the Patient.

2.5. The Medical Professional indicates on the platform when the medical service process has begun, and this process is automatically recorded in audio by the platform. When the medical service is completed and the Medical Professional leaves the patient's location or home, they must also enter relevant information on the platform. Audio recording is conducted for the safety of both the Medical Professional and the patient.

3. SERVICE TERMS AND PAYMENT PROCEDURE

3.1. The Medical Professional must pay a commission of 30% of the total income received from orders accepted through the Platform. This amount may be unilaterally changed by TEZ MED LLC.

3.2. Services by the Medical Professional are carried out at the Patient's home or at the location specified by the Patient.

3.3. The commission fees specified in clause 3.1 of the offer agreement are automatically deducted by the Platform from the Medical Professional's electronic wallet (personal account) immediately after the medical procedure is completed. The accounting unit is the national currency of the Republic of Uzbekistan (som).

3.4. To receive orders, the Medical Professional must deposit funds into their electronic wallet in an amount not less than the minimum required for accepting orders.

3.5. The Medical Professional, understanding the terms of this offer, agrees that commission fees for provided calls (orders) will be automatically deducted by the platform.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Medical Professional has the right to:

4.1.1. Use the Platform at any time of day and in any region of the Republic of Uzbekistan.

4.1.2. Receive necessary information about the type of service, brief patient parameters, and patient location as indicated in the order.

4.1.3. Review the patient's doctor's instructions.

4.1.4. Submit proposals to the Platform management regarding organizational aspects and improving the quality of patient care methods.

4.2. The Medical Professional is obligated to:

4.2.1. Provide paid medical services to the patient in strict accordance with the requirements of Resolution No. 578 of the Cabinet of Ministers of the Republic of Uzbekistan dated 09/17/2021, according to the list of services to be provided to the patient.

4.2.2. Make timely payments to the Platform in the amount specified in clause 3.1 of this offer.

4.2.3. Correctly indicate personal information and documents uploaded to the Platform.

4.2.4. Strictly adhere to medical guidelines during service provision and not perform unauthorized procedures without medical indication.

4.2.5. Properly obtain medical tests from the patient if required and review patient information indicated on the platform.

4.2.6. Ensure patient safety.

4.2.7. Use only new disposable and sterilized reusable equipment.

4.2.8. If additional services not provided for in the order are required during service provision, the Medical Professional must inform the patient and indicate this service type on the platform. The Medical Professional is not entitled to provide additional services without the patient's consent.

4.2.9. Provide the patient (or their legal representative) upon request and in an accessible form with the following information:

- Their health condition, including examination results, diagnostics, service methods, associated risks, possible options for medical intervention and consequences, expected results in paid medical services;

- Medications and medical equipment used in paid medical services, including their expiration dates and usage instructions.

4.2.10. Maintain all necessary medical documentation in accordance with the procedure established by current legislation.

4.2.11. Act in accordance with the normative documents of the Republic of Uzbekistan "On Protection of Citizens' Health" and other regulatory legal acts in the field of healthcare when providing medical services upon request.

4.2.12. Immediately notify the patient if circumstances arise that prevent the provision of necessary medical assistance upon request.

4.2.13. Respect the privacy and personal dignity of the patient.

4.2.14. Provide necessary medical services to the patient if they are in need of emergency assistance and unable to express their will.

4.2.15. Arrive at the patient's home or specified location without delay from the agreed time.

4.3. The Platform has the right to:

4.3.1. Use personal data during order placement and when necessary, i.e., for submission to law enforcement agencies and other state institutions of the Republic of Uzbekistan.

4.3.2. Block or restrict the Medical Professional's access to the platform in case of violation of platform usage rules or terms of this public offer.

4.3.3. Unilaterally terminate this offer agreement at any time.

4.3.4. Independently change the commission percentage by notifying the Medical Professional 10 calendar days before the change date.

5. LIABILITY OF THE PARTIES

5.1. The Platform (platform management) is not responsible for the accuracy or inaccuracy of information provided by the patient when placing an order.

5.2. The Medical Professional shall be held liable according to the legislation of the Republic of Uzbekistan if they disclose information about the patient's health and personal information to third parties without consent, except when such action is required by authorized state authorities.

5.3. The platform is not responsible if the patient does not pay properly or in full for services provided by the Medical Professional; in this case, all claims and demands are directed against the Patient or User.

6. FORCE MAJEURE

6.1. The Parties are released from liability for partial or complete non-fulfillment of obligations if such circumstances are due to force majeure, i.e., natural disasters, natural and technogenic emergencies and consequences of a particular period, and are confirmed by relevant state authorities. In this case, the deadline for fulfilling obligations under this agreement is extended proportionally to the duration of these events.

6.2. Force majeure does not include decreased business activity, economic indicators, unfavorable market conditions, lack of necessary funds, price changes, non-fulfillment of obligations by counterparties, changes in structure, legal form, work procedures, unavailability of necessary goods in the market, and other circumstances that create commercial risk, as well as the justification of claim amounts and/or lost profits.

7. FINAL PROVISIONS

7.1. This public offer is concluded in accordance with the civil legislation of the Republic of Uzbekistan and is valid for the parties from the moment of its conclusion until the Medical Professional deletes their personal account. Obligations under this agreement cease when full settlements between the parties have been completed.

7.2. After termination of this agreement, if the Medical Professional does not intend to continue using the platform in the future, remaining funds in the Medical Professional's personal account will be returned within 30 working days from the date of agreement termination, and the Medical Professional must notify management of this in writing.

7.3. Situations not provided for in this agreement should be resolved in accordance with the legislation of the Republic of Uzbekistan.

7.4. Disputes arising between the Parties shall be resolved through negotiations between them.

7.5. If an agreement cannot be reached through negotiations, disputes shall be resolved in court in accordance with the legislation of the Republic of Uzbekistan.

Data Safety Policy

We take the protection of our users' personal data seriously and are committed to being transparent about how we collect, use, and protect your information.

1. Data Collection

Our app may collect the following user information:

• Personal Information: User’s name, email address, phone number (if applicable).
• Location Data: User’s geographic location (if the app has location-based features).
• Device Information: Device type, operating system version, browser type, and IP address.

2. Data Usage

We may use the collected user information for the following purposes:

• To ensure the proper functioning of the app.
• To enhance and personalize the user experience.
• To provide technical support and resolve issues.
• For marketing and analytics purposes (with user consent).

3. Data Sharing with Third Parties

We may share user data with third parties in the following circumstances:

• Service Providers: With third-party service providers who help us operate the app (e.g., cloud storage, analytics services).
• Legal Requirements: To comply with legal obligations, such as responding to a court order or government request.
• With User Consent: If the user agrees to share their data.

4. Data Protection

We take the following measures to protect user data:

• Encryption technologies.
• Restricted access to user data.
• Regular security audits and assessments.

5. User Rights

Users have the following rights regarding their data:

• To view, update, or delete their personal data.
• To consent to or refuse data collection.
• To contact us with questions or concerns about data security.

6. Data Retention

We retain user data for as long as necessary to provide our services, or until the user requests that their data be deleted.

7. Changes to This Policy

If we make changes to this policy, we will notify users through the app or via email.