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A tab based layout Drag and drop e-mail message capabilities Preview pane allowing you to stay within your inbox Adding multiple e-mail address to your Address Book just got easier Adding e-mail contact groups to your Address Book A new search feature that scans subject lines and by sender Sorting your e-mail by Subject, Sender, Date and Size Checks for new e-mail every 5 minutes automatically Auto completion of an e-mail address in the recipient field (When the intended recipient appears in your address book) All new animated emoticons A spell checker E-mail message filtering A Calendar Use of multiple signatures Auto responders
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You can call our Technical Support Department to speak with a technician. Technical Support will attempt to answer any questions related to email that were not covered here.
Yes, you still have the ability to send and receive attachments with "My PenTeleData Webmail. Attachments are limited to a maximum size of 30 MB (megabytes). Please keep in mind that it will take longer for the recipient to receive the message than it took you to send it. Large attachments can fill the recipient's mailbox or cause the mailbox to lock up, preventing the recipient from receiving any other email.
Note: Attachments are limited to a maximum size of 20MB in Webmail, and 15MB in other e-mail programs. The overall e-mail (including attachments with encoding) cannot exceed 30MB when sending. E-mail attachments are base64 encoded, which will make the attachments about 30-40% larger than the original file. For example, 20MB of jpg files could easily exceed 25MB when base64 encoded.
Yes, you will be able to create message filters to have message(s) tagged as ***SPAMTAGPTD moved directly in to the Junk folder. You will also be able to create a list of allowed or block messages by email address or domain.
Any email box that is inactive for six consecutive months will be deleted. Any email within an inactive email box is probably spam and will be automatically deleted without inspection along with the email box. Once deleted, the email address associated with the email box will be deleted and become available for assignment to other customers. An email box is inactive if it has not been checked in 6 months, does not have an email forward associated with it and is not the primary login for a dial-up account. If you intend to keep a mailbox active you may do so by retrieving email from within the email box at least once every 6 months . PenTeleData is not responsible for any loss of any kind because of the deletion of boxes or the email inside. If your email box is deleted for inactivity, you may contact Customer Service to have the email box reinstated if the email address is still available.
No. All PenTeleData email boxes include a complimentary 5 GB of free email storage. If you exceed your complimentary 5 GB of email storage, all new inbound email will be returned to the sender. For more information on your email Storage Space.
To access "My PenTeleData Webmail," point your browser to ptd.net and click "My PenTeleData Webmail" on the right side of the page. When prompted, enter your username and password. Your username will be everything before the "@" symbol in your email address. Your password will be the corresponding password for that account.
"My PenTeleData Webmail" is a web based email client giving you the ability to check your email at anytime with any Internet connection. Whether on vacation or at home, you can access your email at anytime, as long as it was not already downloaded using an email client.
PenTeleData would like to welcome you to "My PenTeleData Webmail." Just below, we have provided a brief tutorial of the more commonly used functions of our web based e-mail system. In the event that you have a question, or trouble accessing your e-mail account using "My PenTeleData Webmail," please call our Technical Support Department and follow the menu to get Residential Technical Support.
Once you have successfully logged in to "My PenTeleData Webmail" you will see the following screen.
Composing New Message: To create a new e-mail, click on “NEW MESSAGE.” Enter the e-mail address you would like to send too, enter a message to the body. When done, click “Send.”
Adding Attachments: If you wish to add a file, picture, or other form of attachment, simply choose the paper clip option to browse and select what file you wish to attach to your message.
Deleting a Message: If you want to delete a message, you have several options. Select your message and choose one of the following delete options.
Deleting Multiple Messages: Choose which messages you would like to delete by individually selecting the checkbox to the left of each message. For those wishing to clear an entire folder, you can choose the upper most checkbox. When done select the delete option.
Change Password: If you would like to change the password for your PenTeleData e-mail address, direct access can be found by clicking “Account Management” or click the “Change Your Password” link located in the upper right of Webmail. This will bring you to the Account Management page where you can make the change.
Changing Profile Image: You have the ability to upload a profile image. It is recommended to use a minimum size of 280px x 280px.
Contact List: To create a contact list within Webmail, click on the “Contacts” tab. In the box labeled “New List,” type in a name for the new list and click “Enter” to create. To add e-mail addresses, place a checkmark to the left of the e-mail addresses to add and then click “Assign to List.” A new list can be created or an already-existing one used. Then click “Done” to finish.
E-mail Forward: To set up an e-mail forward, click on the gear and select “Settings” > “Accounts” and click on the e-mail address listed > scroll to “Access your mail elsewhere,” type the e-mail address you want to forward it to and click “Add.”
Blocked and Allowed Senders Settings: If you are having issues with Spam, click on the gear and select “Settings” > “Blocked and Allowed Senders,” and add either addresses or the e-mail domain. You can also allow addresses and domains.
E-mail Filters: E-mail filtering is the processing of e-mail to organize it according to specified criteria. Most often, this refers to the automatic processing of incoming messages. E-mail is organized or discarded by using filter criteria such as subject lines, the sender’s e-mail address, e-mail content, date, size, etc.
Importing/Exporting: You can import contact lists and address books that are saved in a comma-separated (.csv) or .vcf file. After the contacts are imported, they are alphabetized by first name in your address book.
Exporting Contacts: You can export your address books to several file formats (.csv, ldif, vcf).
Switching to Calendar View: Choose the calendar icon to access it.
Calendar: This can be used to organize and schedule events for administrative purposes.
Help: For further assistance with the webmail interface, choose the “Gear” within the upper right of the webmail interface, select “Help.”
540 Delaware Avenue
PO Box 197
Palmerton, PA 18071
Tele: 1.800.281.3564
Fax: 610.824.4435
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© 2022 PenTeleData. All Rights Reserved.
540 Delaware Avenue, PO Box 197
Palmerton, PA 18071
Tele: 1.800.281.3564
Fax: 610.824.4435
PenTeleData offers 24 x 7 assistance plus guaranteed response and repair times for commercial customers with contracted specialized support. Call us toll free at 877-478-3622 , then select option 2 or email us .
If you are already signed up, simply login with your email username and password (use the email you created upon registration).
540 Delaware Avenue
PO Box 197
Palmerton, PA 18071
Tele: 1.800.281.3564
Fax: 610.824.4435
Email Us
Pay Your Bill Live Support Interactive Map Our Partners Contact
© 2022 PenTeleData. All Rights Reserved.
540 Delaware Avenue, PO Box 197
Palmerton, PA 18071
Tele: 1.800.281.3564
Fax: 610.824.4435
Our cost-effective voice solutions are powered by our privately-owned network and offer feature-rich and scalable customization to meet the requirements of any business.
PenTeleData’s Business Internet Service is perfect for small, medium and large business customers. Your modem can run your entire network or entire building, or be used as a backup to another high-speed service.
Transferring file data and shared applications throughout a company sounds complex. Simplify the function of sophisticated file transfers with a Local Area Network.
PenTeleData approaches Internet security with a complete solution, offering a recommendation that covers the entire breadth of your Internet / Network security needs.
Work anytime, anywhere, on any device with same Office apps you’ve user for years, paired with the added benefits of the cloud.
Our Internet service offers growing businesses and professional organizations an opportunity to connect to the Internet with a powerful and dynamic dedicated connectivity solution.
Whether you need Web, Email and App Hosting, High-Speed Business Class connections, or I.T. Services, PenTeleData has your business covered.
We offer a wide range of Internet speeds to fit your company’s specific needs.
Our cloud-based DDoS Mitigation offers constant protection with multi-layer security
to mitigate threats and sophisticated attacks.
We offer Server Solutions, as well as Web, Email and App Hosting, and Microsoft and Linux based solutions, all to fit your company’s needs.
Whether it’s a high-speed Business Class connection to the Internet, a Private Point to Point line, or a Business Class connection, we offer a wide range of high speed lines.
We sell, service, maintain and repair only
the highest quality ISO 9002 Facilities certified hardware.
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Do you need to contact one of PenTeleData's departments and forgot the phone number or email address?
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Check below for the department you need to contact, either by phone or email.
All telephone calls may be monitored and recorded for quality assurance and training purposes. Email addresses:
1-800-281-3564 or 610-826-6130 Press 2, then press 1
To report net abuse (see Policies for definition)
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