Problems in Using Books & Databases
@Drhomod❓How can I use in-app dictionary?
💡Go to downloads tab, and download the database called 'Dictionary' with file size around 820 Mb.
After download, you have access to some dictionaries, Others need downloading that you can download them from the downloads page.
❓When opening uptodate topics, I get 'Error loading document, Java.lang.nullpointerexception' or I get an empty page or when I search app crashes without an error.
💡It means that the database is corrupted. If it was working fine earlier and suddenly this happened it means that you have a cleaner app that deleted the main database. If you just downloaded the database and its not working, it means there was as bad download or you didn't have enough free space.
On the Databases tab, Tap Edit on top of the screen, Tap Red Icon next to the uptodate icon and delete it . If you didn't have space, free up some space, then go to the downloads page and download it again. Or in the cleaner app case you should uninstall the cleaner app and then download uptodate again.
❓When opening topics from table of contents I get 'Document don't exist'
💡Table of contents won't update as frequently as topics. so maybe a topic is removed or the title of topic is changed. so try search instead.
❓My database/book was working fine at first, now it won't open topics
💡It means that you have a cleaner app that deleted your database.
On the Databases tab, tap Edit on top of the screen, tap Red Icon next to the database icon and delete it. After uninstalling the cleaner app go to the downloads page and download your database again.
❓Why my uptodate highlights are messed up after the update?
💡It means that the topic was changed since the last update. Highlights are saved by their position in the text, So if the content changes, highlights will move.
❓Can I backup my Notes and Highlights ?
💡Yes. just backup 'notes.db' and 'highlights.db' files that are located in File Sharing in iOS Devices and in Documents/iMD folder on Android devices.
❓Installed database has no content, some images won't show, some chapters aren't complete.
💡Try deleting and downloading the database again. If this didn't solve it, contact support here