Private Note - Private Messages Service
Private notes are used by members of a community to communicate with other members without using their public email addresses. The private messages service also provides members with the option of automatic link expiration and end-to-end encryption to ensure the privacy of the messages. Private note is a chat-like service that works with the most popular messaging platforms. Additional info found at send self destructing message.
Private notes are very useful when working with a distributed workforce. By enabling private notes, remote teams can work from a single platform and deliver world-class customer support experience. Private notes provide a way to record important parts of conversations with customers and allow new team members to jump into a conversation. Using private notes is easy and quick.
Private note is a free web service that allows users to send and receive secret notes over the internet. There is no need to register or create a password to use the service, and messages self-destruct after being read. The service emphasizes the importance of privacy and security. Using this service is a secure way to send personal and confidential messages to friends and family.
Private notes are visible only to members of the team and are not visible to customers. This is ideal for collaborating and tracking information during customer support communications. Private notes also enable users to reference other users in the conversation, which can be helpful in assisting or catching up with a customer. If a team member is mentioned, the text box will include an @ symbol. This indicates that they are an active member of the team. Selecting a user from a list will allow you to choose which team members are most relevant to the note you are sending.
If the recipient is not online, private notes can be sent via email or instant message. The link will open the note in the recipient's browser. Once the person has read the note, the link will no longer be accessible. If the message is read and the recipient does not see it, the private note is deleted and no one can read it again.