# Privacy Policy for Sendme
**Last updated: February 6, 2026**
**XB** ("we", "our", or "us") built the **Sendme** mobile application (the "App") as a document management and workflow application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy.
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## 1. Information We Collect
### 1.1 Personal Information
When you use the App, we may collect the following personal information:
- **Account credentials** — login, password, and authentication tokens required to access the document management system.
- **Biometric data** — fingerprint or face recognition data used solely for local device authentication. Biometric data is stored locally on your device and is never transmitted to our servers.
### 1.2 Device Information
We may collect device-specific information, including:
- Device model and manufacturer
- Operating system version
- Unique device identifiers
- Network information (connection type)
### 1.3 Document and Workflow Data
The App processes documents and workflow data as part of its core functionality, including:
- Incoming, outgoing, and internal correspondence
- Executive orders and reports
- Document control and resolution data
- Digital signatures (via E-IMZO integration)
### 1.4 Camera and Gallery Access
The App may request access to your device's camera or photo gallery solely for the purpose of attaching images to documents. Images are only uploaded when you explicitly choose to do so.
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## 2. How We Use Your Information
We use the collected information for the following purposes:
- **Authentication and security** — to verify your identity and secure your account.
- **Core functionality** — to provide document management, workflow processing, and digital signature services.
- **App improvement** — to monitor app performance and fix technical issues.
- **Push notifications** — to notify you about new documents, tasks, and workflow updates (if enabled).
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## 3. Data Storage and Security
- All data is transmitted over secure HTTPS connections.
- Authentication tokens are stored securely on the device using encrypted storage (MMKV).
- Biometric authentication data never leaves your device.
- We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.
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## 4. Third-Party Services
The App does **not** use any third-party analytics, advertising, or tracking services.
The App connects to our backend servers to provide its core document management functionality. We do not share your personal data with any third parties.
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## 5. Data Retention
- Your personal data is retained for as long as your account is active.
- Upon account deletion or deactivation, your data will be removed from our servers in accordance with applicable data retention laws.
- Locally stored data (cached files, authentication tokens) can be cleared by uninstalling the App.
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## 6. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such data, we will take steps to delete it promptly.
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## 7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- **Access** — request a copy of the data we hold about you.
- **Correction** — request correction of inaccurate data.
- **Deletion** — request deletion of your personal data.
- **Restriction** — request restriction of processing of your data.
To exercise any of these rights, please contact us using the information provided below.
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## 8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted.
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## 9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- **Company:** JSC Xalq bank
- **Email:** boburusmanov1994@gmail.com
- **Address:** Tashkent, Uzbekistan
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*This Privacy Policy is effective as of February 6, 2026.*