Privacy Policy for Forest Arrow

This Privacy Policy sets out how Forest Arrow (“Company,” “we,” “our,” or “us”) gathers, handles, and protects your personal information when you use our mobile application (the “Service”). It also explains your rights regarding your data and the measures we apply to ensure compliance with applicable data protection laws.

By installing, downloading, or using the Service, you confirm that you have read, understood, and agreed to the practices outlined in this Privacy Policy.

1. Definitions

For consistency, the following terms are used throughout this document:

Account – Your unique profile that allows access to and use of the Service.

Affiliate – Any entity that controls, is controlled by, or is under common ownership with the Company (where ownership means possession of at least 50% of shares or voting rights).

Application – The Forest Arrow mobile app distributed by the Company.

Company – Refers to Forest Arrow.

Country – Australian Capital Territory, Australia.

Device – Any digital equipment (phone, tablet, or computer) used to access the Service.

Personal Data – Information that directly or indirectly identifies an individual.

Service – The Forest Arrow mobile application and its related features.

Service Provider – Third parties that support the Service through hosting, analytics, maintenance, or other tasks.

Usage Data – Automatically collected technical information such as IP address, device details, and interaction logs.

User/You – Any person accessing or using the Service, either individually or on behalf of an organization.

2. Information We Collect

Personal Data

When using the Service, you may provide information such as:

Name

Email address

Phone number

Mailing details (city, region, postal or ZIP code)

Usage Data

Collected automatically and may include:

IP address, browser type, and device model

Sections or pages visited and actions taken

Session length, frequency, and usage time

Device identifiers and operating system details

Device Permissions

With your consent, the Service may request access to certain device features (e.g., camera, storage, or photo library). These permissions can be modified or withdrawn at any time via your device settings.

3. How We Use Collected Data

We may process collected information to:

Operate, maintain, and improve the Service

Set up and manage user accounts

Fulfill obligations under agreements or contracts with you

Deliver important updates and, if agreed, promotional content

Provide customer support and resolve technical issues

Improve features and overall user experience through analytics

Support internal operations, restructuring, or potential business transitions

4. Sharing of Information

Your data may be shared in the following cases:

Service Providers – To enable hosting, analytics, or technical support

Affiliates – In accordance with this Policy

Business Partners – To deliver joint offerings or promotions

Public Sharing – If you voluntarily disclose information within public areas of the Service

Legal Obligations – When disclosure is required to comply with laws, regulations, or official requests

5. Data Retention and Transfers

Retention – Personal Data will only be kept as long as necessary for the purposes outlined in this Policy.

Usage Data – May be stored for shorter periods unless required for legal, compliance, or security purposes.

International Transfers – Your information may be processed outside your country of residence. In such cases, appropriate safeguards will be applied to ensure data protection.

6. Your Rights

As a user, you are entitled to:

Access and review the data we hold about you

Request corrections or updates to inaccurate details

Ask for your data to be deleted, unless retention is legally required

Modify or revoke permissions previously granted

7. Legal Compliance

We may disclose personal data when necessary to:

Comply with legal or regulatory requirements

Protect the rights, property, or safety of the Company, our users, or third parties