Privacy Policy for CsPlay

CsPlay (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the CsPlay mobile application (the “App”).

By using the App, you agree to the practices described in this Privacy Policy.

1) Information We Collect

We may collect the following types of information:

a) Information you provide

Information you submit when you contact us (e.g., email content, name, and any details you include).

b) Automatically collected information

Device information (such as device model, operating system version)
App usage data (such as interactions, screens viewed, features used)
Approximate location (derived from IP address, if applicable)
Diagnostic data (crash logs, performance metrics)

c) Third-party services

The App may use third-party services (e.g., analytics, crash reporting) that may collect information to provide and improve their services. These services may collect identifiers (such as Advertising ID), device data, and usage data.

2) How We Use Information

We use the collected information to:

Provide and maintain the App
Improve user experience and App performance
Analyze usage trends and diagnose technical issues
Respond to support requests and communications
Comply with legal obligations

We do not sell your personal data.

We may share information only in these cases:

Service providers (analytics, crash reporting, hosting) who process data on our behalf
Legal requirements if disclosure is required by law or to protect rights, safety, or prevent fraud
Business transfers (if the App is involved in a merger, acquisition, or asset sale)

4) Data Retention

We retain information only as long as necessary to:

Provide the App and its features
Meet legal, accounting, or reporting requirements
Resolve disputes and enforce agreements

5) Security

We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6) Children’s Privacy

The App is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

7) Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Object to or restrict certain processing
Withdraw consent (where applicable)

To request this, contact us using the details below.

8) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version in the App or on the page where this policy is published. The “Last updated” date will reflect the latest changes.

9) Contact Us

If you have questions or requests about this Privacy Policy, contact:

Contact name: mellaoui mohamed

Email: clientsupport@adnovaai.site

Phone: +213563791049