Privacy Policy for Bek va Lola

Effective date: 28 November 2025

Game name: Bek va Lola

Publisher / Data Controller: United Soft

Contact email: apple@unitedsoft.uz

Location: Tashkent, Uzbekistan

This document describes how United Soft handles information in the mobile game Bek va Lola (“the Game”) published on Apple App Store and Google Play.

1. Who we are

United Soft (“we”, “us”, “our”) is the developer and data controller for the mobile game Bek va Lola.

The Game may be published under a developer / publisher account name that is different from “United Soft” in the app stores, but United Soft remains responsible for data protection and privacy in connection with the Game.

The Game is designed for children and families and may be used by children under 13 only with the permission and supervision of a parent or legal guardian.

2. Summary – What information do we handle?

We designed Bek va Lola with children’s privacy in mind:

We do not create user accounts in the Game.
We do not ask children to type in their name, email, phone number or address.
We do not show third-party advertising inside the Game.
We use in-app purchases only to unlock content (no external payment forms).
We use Unity Analytics to measure anonymous usage (for example, how many people played and which mini-games they opened).
We use Unity Remote Config to remotely adjust some game parameters (for example, time limits in mini-games).

Analytics is collected using anonymous identifiers provided by Unity. We do not know the real identity (name, email, etc.) of any player from analytics data; we see only anonymous statistics.

Most of the data we receive is technical and aggregated, used to improve the Game and keep it running smoothly.

3. Information we do not intentionally collect from children

We do not intentionally collect the following types of information from children through the Game:

Full name, email address, phone number, or full postal address
User-generated chat messages or social networking features
Photos, videos, microphone recordings, contact lists
Precise GPS location

If you believe that your child has provided us with personal information directly (for example, by sending us an email), please contact us at apple@unitedsoft.uz and we will delete that information as quickly as possible.

4. Information collected automatically

When you or your child uses Bek va Lola, certain information may be collected automatically by the Game and by Unity services that we use (Unity Analytics and Unity Remote Config).

This may include:

Device information – device model, operating system version, language and region settings
App information – app version, in-game settings, and which mini-games or screens are opened
Usage events – for example:
that the Game was started
how many users started the Game
how many sessions were played
which mini-games were played and how often
Log and diagnostic data – crash reports, error codes, performance data
Anonymous identifiers – such as a random app instance ID or similar identifier assigned by Unity, which does notinclude a real name, email or other direct contact detail

We use this information only to:

Ensure that the Game functions correctly on different devices and OS versions
Diagnose and fix crashes or technical issues
Understand how many people use the Game and mini-games, to improve game design and difficulty
Apply and test gameplay settings delivered via Unity Remote Config (for example, time limits)

Analytics is processed at the anonymous user level and in aggregated form. We do not know who a specific player is in real life, and we do not attempt to identify or contact individual players using analytics data.

We do not use this data for behavioral advertising inside the Game.

5. Local data stored on the device (game progress)

The Game stores some data locally on the device, for example:

Game progress (completed levels, unlocked mini-games, stars, scores)
In-game settings (language choice, music/sound on/off, etc.)

This data is saved on the user’s device only and is not automatically sent to our own servers.

If the Game is uninstalled, the device is reset, or app data is cleared, this locally stored data may be lost.

6. In-App Purchases

Bek va Lola may offer in-app purchases, for example to unlock the full version or additional content.

All purchases are processed only through the Apple App Store or Google Play in-app purchase systems.
We do not receive or store any credit card numbers or full payment details.
We only receive confirmation that a purchase has been completed (e.g., that this device/user is entitled to the purchased content).

Parents and guardians can use parental controls or family/child accounts on the device to manage or block in-app purchases by children.

7. Third-party services we use

To operate and improve the Game, we use the following third-party services:

7.1. Unity Analytics

We use Unity Analytics to understand anonymous usage of the Game, such as:

How many anonymous users opened the Game
How many sessions were played
Which mini-games were opened and how often

Unity Analytics may collect:

Device information (model, OS version, language)
App information (app version, game events such as “game started” or “mini-game opened”)
Anonymous identifiers (for example, an app instance ID or similar random identifier)
IP address at the time of connection (which can provide approximate country/region)

We configure Unity Analytics so that we see only anonymous and aggregated statistics. We do not receive players’ real names, email addresses or other direct identifiers, and we do not combine analytics data with other data in a way that would directly identify a child.

We use this information only to analyze and improve the Game, such as balancing difficulty and understanding which mini-games are popular. We do not use Unity Analytics to show personalized ads in the Game.

7.2. Unity Remote Config

We use Unity Remote Config to remotely adjust certain game parameters, for example:

Time limits in mini-games
Difficulty or other gameplay settings

Remote Config delivers configuration values from Unity’s servers to the Game. For this purpose, Unity Remote Config may process:

App version and platform
Some basic device and environment information
An identifier to know which configuration has been delivered to a particular app instance

We use Remote Config only to control gameplay settings and improve user experience, not to identify or contact individual children.

7.3. App Store and Google Play

Because the Game is distributed through Apple App Store and Google Play, those platforms may process information according to their own privacy policies (for example, for store management, purchase history, and reviews).

You can review their privacy policies directly in:

The Apple privacy settings and Apple website
The Google privacy settings and Google website

8. Children’s privacy and compliance

Bek va Lola is intended for children and families. We aim to follow children’s privacy principles, including:

Data minimization (collecting only what is necessary for functionality and improvement)
No in-game third-party ads or behavioral advertising
No direct contact with children via the Game

If we ever introduce new features that require the collection of personal information from a child (for example, online accounts, leaderboards with usernames, or cloud save), we will:

Update this Privacy Policy; and
Obtain appropriate parental consent where required by law.

Parents and guardians are encouraged to supervise their children’s use of mobile devices and apps, review device privacy settings, and teach children not to share personal information online.

9. Legal bases (for users in the EU/EEA, UK and similar regions)

Where applicable data protection laws (such as GDPR or similar laws) apply, our legal bases for processing data are:

Performance of a contract: to provide and operate the Game you download and use.
Legitimate interests: to maintain and improve the Game, prevent fraud, secure our systems and understand general usage patterns (for example, through Unity Analytics and diagnostic data).

If these laws apply to you or your child, you may have rights such as:

Right to access personal data we hold about you
Right to correct inaccurate data
Right to request deletion of data
Right to restrict or object to certain processing

Since we generally do not hold direct personal contact data through the Game, these rights mainly apply if you contact us directly or if we later introduce online services.

You can exercise these rights (if applicable) by contacting us at apple@unitedsoft.uz.

10. Data retention

Because the Game itself does not maintain online user accounts, we do not keep long-term personal profiles of individual players.

Analytics and configuration data handled by Unity services are stored and retained according to Unity’s own policies and settings and are typically used in anonymous or aggregated form.
Crash reports and diagnostic information are kept only for as long as necessary to analyze issues and improve the Game.
Locally stored game progress remains on the device until deleted by the user or by uninstalling the app.

If you contact us by email, we may retain your message and our reply for a reasonable period, for documentation and support purposes.

11. International transfers

Data processed through Unity services may be stored on servers located in different countries (for example, in the European Union, the United States, or other regions).

Where required by law, appropriate safeguards (such as contractual clauses) are used by those providers to protect the data. We rely on these providers’ compliance with applicable regulations.

12. Security

We take reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration or destruction. These measures include, for example:

Using trusted third-party providers (Unity, Apple, Google Play)
Limiting the types of data we collect to what is necessary for the Game to function and be improved

However, no method of transmission or storage is completely secure. While we strive to protect information, we cannot guarantee absolute security.

13. Links to other sites

The Game may contain links or buttons that open:

The Game’s page on the App Store or Google Play
Our website or support page
Our official social media or information pages (primarily intended for parents)

These external sites are not operated inside the Game environment itself. We are not responsible for the content or privacy practices of those sites. We encourage parents to review the privacy policies of any external sites before using them.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when we:

Add new features or services
Change how we collect or use data
Need to comply with new legal requirements

When we update the policy:

We will change the “Effective date” at the top.
In case of significant changes, we may provide a notice in the app stores or inside the Game where appropriate.

We recommend that parents and guardians check this Privacy Policy periodically.

15. Contact us

If you have any questions about this Privacy Policy or our data practices in Bek va Lola, please contact us:

United Soft

Email: apple@unitedsoft.uz