Privacy Policy Zoomonster

Salez/Zoomonster Privacy Policy for Clients

Effective Date: 01.09.2024

This Privacy Policy describes how Salez/Zoomonster (hereinafter referred to as "We", "Us", or "Our") collects, uses, discloses, and protects your information when you use our services provided through the Application, Telegram Bot, and Website(hereinafter collectively referred to as "Services"). By using the Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1. Personal Information:

When registering for the Services, we may ask you to provide personal details such as your name, email address, phone number, and delivery address.
If you make a purchase or place an order through our Services, we collect payment details, including information related to your credit card or other payment methods.

1.2. Usage Information:

We collect information about how you interact with the Services, such as order history, search queries, interactions with features, and time spent in each section of the Services.

1.3. Device Information:

We may collect information about your device, such as device model, operating system version, unique device identifiers, and mobile network information.

1.4. Location Data:

With your consent, we may collect and process data about your precise location using GPS, Wi-Fi, and other location-based services to facilitate delivery and optimize logistics.

1.5. Log Data:

We collect log data that your device sends when using the Services. This log data may include IP address, device name, operating system version, and the time and date of use.

2. How We Use Your Information

2.1. To Provide Services:

To process and manage your orders, deliveries, and account settings.
To provide customer support and respond to your inquiries.

2.2. To Improve Our Services:

To analyze usage trends and perform research to improve the functionality and user experience of our Services.
To conduct research and develop new services and features.

2.3. To Communicate with You:

To send you notifications, updates, and promotional messages related to your use of the Services.
To inform you about changes in our services, policies, or special offers.

2.4. For Security and Legal Compliance:

To monitor and prevent fraudulent or malicious activity.
To comply with legal requirements and protect our rights and the rights of our users.

We may share your information with third parties in the following cases:

3.1. Service Providers:

We may share your information with third-party service providers who assist us in providing our services, such as payment processing, data analysis, marketing support, and customer service.

3.2. Business Operations:

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

3.3. Legal Obligations:

We may disclose your information to comply with legal obligations, respond to government requests, or protect the rights, property, or safety of Salez, our users, or others.

We may share your information for other purposes if you have given explicit consent.

4. Your Rights and Choices

4.1. Access and Update Information:

You have the right to access and update your personal information directly through the Services or by contacting us.

4.2. Data Deletion:

You can request the deletion of your account and associated data at any time. Upon receiving your request, we will delete your data within a reasonable timeframe unless there is a legal obligation to retain it.

4.3. Opt-Out of Communications:

You can opt out of receiving promotional communications or adjust your notification settings within the Services.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.

6. Third-Party Links

The Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third-party websites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised terms.

8. Contact Us

If you have any questions about this Privacy Policy or the use of your information, please contact us:

Email: support@salez.uz
Phone: +998 77 030 0440
Address: Tashkent, Republic of Uzbekistan