Privacy Policy

In this document, the terms "we", "us", and "our" refer to the developers and operators of this bot. The terms "you" and "user" refer to the individual using the bot.

This bot operates on the Telegram platform and adheres to its rules and policies. For more information on how Telegram processes your data and manages bot interactions, please review Telegram's Privacy Policy and Terms of Service for Bots.

1. What Data We Collect

We may collect the following data when you use our service:

• User ID: A technical identifier automatically assigned by Telegram to your account. This is used to link your actions within the service to your Telegram account.

• Name: A name you provide during registration. This name is not required to reflect your real name. This name is mandatory and is used to identify you within the service.

• Age and Gender: These are mandatory details you provide during registration. This information is essential for the proper functioning of the service, allowing us to display profiles and match users based on their age and gender preferences.

• Photo and Video IDs: These are technical identifiers (file IDs) of photos or videos that you provide through Telegram. These IDs are used to associate the media files with your profile.

• City ID: A technical city identifier obtained from a third-party mapping or location service based on the city information you provide. This identifier is used to support location-related features such as timezone calculation.

• Other Profile Information: Information you choose to include in your profile or share through the service, including profile descriptions, preferences, and other optional profile content.

• Purchase Information: Information related to purchases, subscriptions, or transactions within the service.

• Moderation and Safety Data: We may retain records related to bans, abuse prevention, moderation actions, and associated technical identifiers to protect the service and its users.

2. Why We Process Your Data

We process your data for the following purposes:

• To provide the functionality of our service.

• To personalize content and improve user experience.

• To ensure security and prevent misuse.

• To analyze usage and improve the service.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

• Contractual necessity: Processing your data is essential to provide the core functionality of our service.

• Consent: By using our service and agreeing to this Privacy Policy, you consent to the processing of your data for the purposes described herein.

• Legitimate interests: We process data to ensure the security and functionality of the service, prevent misuse, and improve the overall user experience.

If you do not provide the mandatory data (e.g., Name, Age, Gender), we will be unable to offer you access to the core functionality of the service.

4. How We Store Your Data

Your data is stored on secure servers provided by netcup GmbH, our hosting provider. We take reasonable measures to protect your data from unauthorized access, loss, or leakage.

5. Sharing Your Data

We do not share your data with third parties except as required by law or necessary to operate the service. Your data may be processed by our hosting provider netcup GmbH, which operates under a Data Processing Agreement (DPA) in compliance with GDPR.

6. Your Rights

As a user of the service, you have the following rights regarding your data:

• Access and manage your data: You can view and edit your profile data directly through the bot interface.

• Delete your data: Your profile data and associated content will be deleted when you delete your profile through the bot. However, certain technical, transaction, or moderation-related records may be retained where necessary for legal compliance, fraud prevention, enforcement of bans, dispute resolution, or protection of the service.

• Withdraw consent: You may stop using the service and delete your profile at any time. Certain data may still be retained where necessary for legal obligations, security, fraud prevention, or enforcement purposes.

• Contact for support: If you encounter issues with managing or deleting your data through the bot, you can contact us at contact@crushbot.app

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page. Please check this page periodically for updates.

9. Contact Information

This service is operated by an individual. For any questions or concerns about this Privacy Policy, please contact: contact@crushbot.app