Privacy Policy

Elisa Rivieccio

Effective Date: November 17, 2024

Thank you for using XChange! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, XChange. By using the app, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Information you provide when creating an account, such as your name, email address, profile picture, and location.
Location Data: If you enable location services, we may collect your device's precise location to show users nearby you for exchanges.
Usage Data: Information on how you use the app, such as the features you access, the listings you browse, and the users you interact with.
Communications: Messages sent via the in-app chat feature, which are encrypted and stored securely.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain the app.
To connect you with other users for exchanging goods and services.
To enhance user experience and improve app functionality.
To send notifications and updates related to your exchanges.
To ensure the safety and security of our users.

We may share your information with:

Other Users: Limited information (e.g., profile name, location radius) is shared with other users when you engage in exchanges.
Service Providers: Third-party providers who assist us in app operations (e.g., hosting services, analytics).
Legal Compliance: If required by law or to protect our rights, we may disclose information to law enforcement.

4. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

You can control your location settings and turn off location sharing at any time.
You may delete your account, which will remove all associated data from our servers.

6. Children's Privacy

XChange is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app with a new effective date. Continued use of the app after changes signifies acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@xchangeapp.tech

Thank you for trusting XChange! Your privacy is our priority.