Privacy Policy - GreencardPhoto APP

Greencard Photo APP (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile apps and services at greencardphotoapp.net.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: Includes name, email address, payment details, and other information provided during account registration or purchase.
Photos and Images: Photos uploaded by users are processed by our AI to ensure compliance with document standards.
Device Information: Details such as device type, operating system, IP address, and unique identifiers.
Usage Data: Information about your interaction with our app, such as features accessed and preferences.
Cookies and Tracking Technologies: Cookies and similar technologies help us understand how users navigate our website and use our services.

2. How We Use Your Information

We use collected information for the following purposes:

Service Provision: To process your photos and provide compliant document photos based on user requirements.
Improvement and Personalization: To enhance user experience, improve AI processing accuracy, and tailor services.
Communication: To send account notifications, customer support responses, or marketing emails if consented.
Security: To monitor and address security issues, prevent fraud, and protect user accounts.
Analytics: To analyze user behavior and trends, allowing us to optimize and improve our services.

3. Photo Processing and AI Use

Automated Processing: Uploaded images are processed using automated AI technologies to adjust photo parameters such as background, lighting, size, and compliance with official standards.
Temporary Storage: Photos are stored temporarily during processing and may be retained for a limited period to allow users to download results.
AI Training: With user consent, anonymized data may be used to improve the accuracy of our AI models. No personal information will be used for this purpose without explicit consent.

We do not sell your personal data. However, we may share data under these circumstances:

Service Providers: Trusted third-party vendors assisting in operations, payment processing, customer support, and service optimization.
Legal Compliance: To comply with legal obligations, law enforcement requests, or court orders.
Business Transactions: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to this policy.

5. Data Security

We implement robust security measures, including encryption and secure servers, to protect user data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no system can be guaranteed as completely secure. Users are encouraged to practice safe browsing habits and maintain the confidentiality of their account information.

6. User Rights and Choices

Depending on your jurisdiction, you may have the following rights concerning your personal data:

Access and Correction: You can access and correct your personal information through your account settings.
Data Deletion: You may request the deletion of your personal information, subject to legal or business requirements.
Opt-out of Marketing: Users can opt-out of marketing communications by following the instructions in promotional messages.

7. International Data Transfers

Your data may be transferred to, processed, and stored outside of your country of residence. We take steps to ensure that your data is treated securely in compliance with this Privacy Policy, regardless of where it is processed.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or process data from children without parental consent. If we become aware of such data, it will be deleted promptly.

9. Retention of Information

We retain personal information only as long as it is necessary for the purposes described in this policy, or as required by law. Photos uploaded for processing are retained only temporarily, after which they are securely deleted.

10. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page, with the “Effective Date” updated accordingly. Continued use of our services indicates acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or data practices, please contact us at: Email: info@photogov.com