Privacy Policy

A-Ride

Last updated: 14.09.2025

1. Introduction

This Privacy Policy explains how our applications (“Apps”) collect, use, and protect your information. By using our Apps, you agree to the practices described in this Privacy Policy.

We respect your privacy and comply with applicable data protection laws.

2. Information We Collect

We may collect the following types of information:

Non-personal information: device type, operating system version, language settings, app usage data, and approximate location (country/city).
Personal information (only if you voluntarily provide it): name, email address, or other contact details when you contact us via email or feedback forms.

3. How We Use Information

The collected information may be used to:

Improve the performance and functionality of our Apps;
Provide accurate and relevant content;
Respond to user inquiries and support requests;
Analyze app usage for improvements;
Send updates, promotions, or notifications (only if you have agreed).

4. Third-Party Services

Our Apps may use third-party tools and services (such as Google Analytics, AdMob, Firebase) that may collect information to improve user experience, analytics, and advertising. These third parties operate under their own privacy policies.

5. Data Protection

We apply reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction.

6. Children’s Privacy

Our Apps are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to remove it.

7. User Rights

You have the right to:

Request access to your personal data;
Request correction or deletion of your data;
Opt out of receiving promotional messages.

To exercise your rights, contact us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on this page, and the updated date will be indicated.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

A E HAILING SERVICES (PTY) LTD

99 MOUNTVIEW DR

PORT ELIZABETH - 6020

South Africa (ZA)

shamiel@a-ride.co.za

Contact phone number

+27713661103