Privacy Policy

Last updated: June 15, 2026

Hamroh Master (“App”) is operated by HAMROH DEVELOPMENT BUSINESS, MChJ (“we”, “our”, “us”).

This Privacy Policy explains how the App handles information when you use it.

1. About the App

Hamroh Master is a native mobile application for service professionals (“masters”) who use the Shepm platform. The App connects to our backend services at https://api-v2.shepm.uz.

Through the App, registered masters can:

sign in or register using a phone number and OTP verification;
create and manage a professional profile (name, experience, gender, profile photo);
add and edit service types and prices;
publish portfolio works with descriptions and images;
set or update their location on a map;
browse a catalog of other masters;
receive push notifications;
access FAQ and support options;
change phone number, update profile information, or delete their account.

The App is intended for service professionals and business users on the Hamroh / Shepm platform.

2. Information We Handle

2.1 Information processed through our platform

When you use the App, information you enter or generate may be collected, stored, and processed by our servers and internal systems, including:

phone number and OTP verification data;
account and authentication tokens;
profile information (full name, experience, gender, profile photo URL);
service types, prices, and descriptions;
portfolio works (descriptions and image URLs);
location coordinates associated with your profile;
account management actions (profile updates, phone changes, account deletion).

We use this information to:

authenticate users and provide access to authorized features;
create and manage master profiles and related business data;
support service discovery, catalog listings, and operational workflows on the platform;
send service-related notifications where enabled;
provide customer support.

2.2 Information collected or stored on your device

The App may store certain information locally on your device, such as:

authentication session data (for example, access tokens);
app preferences (such as theme and language);
a locally generated device identifier used for app functionality.

2.3 Information collected by the mobile app (device-level)

The native App itself may access or request the following, only when needed for app functionality:

Data / permissionPurposeInternet access

Communicate with our servers and load app content

Location (when in use)

Show your position on the map, pick or update your service location

Camera

Capture photos for your profile and portfolio uploads

Photos / gallery

Select images to upload within the App

Storage (older Android versions)

Support image selection and file handling where required by the device OS

Notifications

Deliver push notifications related to the App and platform

The App does not:

sell your personal information;
use third-party advertising SDKs;
track you across other companies’ apps or websites for advertising purposes.

Access to the App requires a valid phone number. You may sign in to an existing account or complete registration by verifying your phone number with a one-time password (OTP).

Authentication and account management are handled through our systems connected to https://api-v2.shepm.uz.

You are responsible for keeping access to your phone number and verification codes confidential.

You may delete your account from within the App. When you do, account deletion is processed through our backend systems in accordance with our internal policies.

4. Device Permissions

The App may request the following device permissions:

Location — to display your position on the map and let you set or update your service location
Camera — to capture photos for profile and portfolio uploads
Photo library / gallery — to select images for uploads
Storage / media access (where applicable) — to support image selection and file handling on certain Android versions
Notifications — to deliver push notifications

Permissions are requested at runtime when a feature requires them. You may deny a permission, but some features may not work correctly without it.

The App does not request access to contacts, microphone, or SMS unless explicitly added in a future version and reflected in an updated policy.

5. Third-Party Services

The App may interact with the following third-party services:

Google Firebase (Firebase Cloud Messaging, Firebase Remote Config, and related infrastructure) — for push notifications, app configuration, and platform reliability
Map tile providers (such as CARTO basemaps via basemaps.cartocdn.com) — to display maps inside the App
Telegram — when you choose to contact support through our Telegram channel
Phone dialer — when you choose to call our support phone number
Standard hosting, networking, and security infrastructure required to operate the platform

When you use an external app or service (for example, Telegram or your phone dialer), that service’s own privacy policy applies to data handled outside our App.

We do not embed third-party advertising SDKs in the App.

6. Data Retention and Security

We apply reasonable technical and organizational measures to protect access to the App and related systems.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data retention for account and business information is governed by our internal policies and the requirements of the Shepm / Hamroh platform.

7. Children’s Privacy

The App is intended for authorized business and professional users. It is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

8. Your Choices

You may:

deny or revoke device permissions through your phone’s system settings (some features may stop working);
update your profile information or change your phone number within the App;
delete your account from within the App;
contact us regarding account access or data-related questions;
stop using the App at any time by uninstalling it and, if applicable, deleting your account.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy and update the “Last updated” date.

Continued use of the App after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or the App, contact us:

HAMROH DEVELOPMENT BUSINESS, MChJ

Email: mahmudovnurmuhammad268@gmail.com
Support phone: +998 99 860 15 41
Telegram: @AzamjonTM
Platform: https://api-v2.shepm.uz