Privacy Policy

1. Introduction

Welcome to Eggscape Plan, a mobile application developed by Company QARAH AL-AM For Trips (“we”, “us”, or “our”). We are committed to safeguarding your privacy and ensuring a secure, transparent user experience. This Privacy Policy outlines how we collect, use, and protect your personal information when using the app.

2. Information We Collect

We may collect the following types of information to enhance your experience:

• Gameplay Data: Including progress, levels, achievements, and in-game settings.
• Device Information: Such as device type, operating system version, and IP address, used for diagnostics and optimization.
• User Identifier: A unique ID assigned for tracking progress across sessions.
• Crash Reports & Performance Logs: Automatically generated to improve app stability and performance.

3. How We Use Your Information

We use your data to:

• Customize gameplay experiences based on your preferences.
• Resolve technical issues and enhance app stability.
• Save and sync your game progress.
• Respond to support requests.
• Analyze usage patterns for app improvements.

4. Sharing Your Information

Your information is never sold or rented. We may share data only under the following conditions:

• Third-Party Services: With trusted partners for hosting, analytics, or customer support—bound by strict confidentiality.
• Legal Requirements: If required by law or legal process.

5. Data Security

We protect your data through:

• Encryption during transmission and secure storage.
• Access Restrictions to authorized personnel only.
• Regular Security Audits to ensure data protection standards are upheld.

6. Data Retention

We retain your data only as long as necessary for the purposes stated. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion, which may impact certain app functionalities.
• Limit processing under specific circumstances.