Privacy Policy – Chicken Chef Road
This Privacy Policy explains how the mobile application Chicken Chef Road (“App”, “we”, “us”, “our”) collects, uses and protects your information.
By installing and using the App, you agree to the practices described in this Policy.
1. Information We Collect
The App does not require you to create an account or log in.
We may collect the following types of information:
1.1. Information you provide directly
- Feedback you send us by email or through support forms
- Any other information you choose to provide when you contact us
1.2. Information collected automatically
Through third-party tools (AppsFlyer and Firebase), we may automatically collect:
- Device information (model, operating system, language, time zone)
- App usage data (screens viewed, buttons tapped, session duration)
- Approximate location (country/region)
- Advertising identifiers (such as Google Advertising ID)
- IP address and other technical identifiers
- Crash logs and performance data
We do not knowingly collect sensitive information (such as financial data, health data, etc.).
2. How We Use Your Information
We use the collected data to:
- Provide and operate the App and its features
- Analyze how the App is used and improve recipes, UI and functionality
- Fix bugs, improve performance and stability
- Measure the effectiveness of marketing campaigns and user acquisition
- Protect against fraud, abuse and technical issues
- Respond to your requests and support inquiries
We do not sell your personal data.
3. Third-Party Services
We use trusted third-party services to help us operate and improve the App. These services may process your data in accordance with their own privacy policies.
3.1. AppsFlyer
We use AppsFlyer for analytics and attribution (to understand which advertising campaigns bring users to the App and how users interact with it).
AppsFlyer may collect and process: device identifiers, advertising IDs, IP address, app usage data and event information.
You can learn more about AppsFlyer and its privacy practices on their official website (see https://www.appsflyer.com/legal/privacy-policy/).
AppsFlyer also provides an opt-out option for the use of your data for analytics and attribution (see their privacy policy for details).
3.2. Firebase (Google)
We use Firebase services provided by Google, such as:
- Firebase Analytics – to understand usage and improve the App
- Firebase Crashlytics – to receive crash reports and fix errors
- Firebase Cloud Messaging (if used) – to send optional notifications
Google may collect device information, app usage data, identifiers and crash information.
You can learn more about how Google uses data in mobile apps at https://policies.google.com/privacy.
4. Legal Bases (for users in the EEA/UK)
If you are located in the European Economic Area or the United Kingdom, we process your data on the following legal bases:
- Performance of a contract – to provide you with the App and its features
- Legitimate interests – to analyze usage, improve the App and prevent fraud
- Consent – where required by law (for example, for certain analytics or advertising activities)
You may withdraw your consent at any time where applicable (for example, via device settings or as described in the third-party privacy policies).
5. Data Retention
We keep your information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or allowed by law.
When we no longer need the data, we will delete it or anonymize it.
6. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse or alteration.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The App is not intended for children under 13 years of age (or the minimum age required by law in your country).
We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information as soon as possible.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, such as:
- The right to access and obtain a copy of your data
- The right to request correction or deletion of your data
- The right to object to or restrict certain processing
- The right to withdraw consent (where processing is based on consent)
You can also limit tracking by changing your device settings (for example, resetting or limiting the use of your advertising ID).
To exercise your rights, please contact us using the email address below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will inform you by updating the “Last updated” date at the top of this document and, where appropriate, through the App.
We encourage you to review this Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: stuff@road-cafe.space