Premium Relationship Manager
VG Recruiting Agency
Yerevan | Full time
Job Description:
The incumbent will be responsible for issuance and service of plastic cards.
Job responsibilities:
- Provide advice to clients and introduce the services offered by the Bank
- Manage client portfolio, implement risk and profitability management, prevent potential leakages and facilitate base growth
- Track clients' account turnover and offer new banking services where necessary
- Track clients' transactions throughout the business process
- Act as liaison between the client and departments of the Bank
- Keep contact with clients, including for the purpose of:
- getting clarifications from various departments on client transactions
- reminding clients of the time deposit expiry
- reminding of loan repayment dates
- offering/selling additional bank products
- Develop the assigned clients by offering new services to them and actively participate in client outreach
- Attracting new clients, establishing extended cooperation
- Collect and present to division head client observations, recommendations and complaints with regard to any operation or service of the bank
- Submit reports whenever required
Required qualifications:
- University degree in finance, accounting or economics
- At least 3 years of work experience in customer service
- Knowledge of banking and accounting fundamentals
- Basic knowledge of banking and civil legislation
- Proficiency in MS Word, Excel, AS-Bank 4.0 Operational Day
- Excellent command of Armenian, Russian and English
- Communication skills and courteous manners
- Attention to detail
- Ability to work in a team
- Negotiation skills
- Ability to make decisions under pressure and handle stressful situations
Required candidate level Mid level
Contact information:
Qualified candidates are welcome to apply for the job by following this link.
Please clearly mention that you have heard of this job opportunity on telegram channel VG Recruiting Agency.