Partner Success Specialist (AI Agents Platform)

Hi! We are Aspirity Solution , a development studio that has been building web and mobile applications, no-code solutions, and AI agents for over 10 years. We are now looking for a Partner Success Specialist — a role at the intersection of development, implementation, and partner support. You will work with teams that create and operate e-agents built on our proprietary platform. What you will do Create and configure behavior scenarios for e-agents used by partners Describe logic and workflows using a custom Jinja-like templating language Work with an event-driven execution model (events → reactions → states) Design prompt chains and structured answer generation Investigate technical questions, edge cases, and unexpected agent behavior Analyze logs and diagnose issues with e-agent execution Help partners refine scenarios and improve e-agent architecture Train partner teams on how to use the platform Escalate complex bugs and feature requests to the engineering team Contribute to documentation, guides, and internal best practices Participate in releases of new platform features Required qualifications 1+ year of hands-on Python experience (scripts, backend, automation — any relevant direction) Experience in prompt engineering: complex prompts, structured data, answer templates Experience with AI agents, LLM integrations, or building multi-step chains (classification, structured responses, conditional prompting, etc.) Proficiency with Git and branching workflows English level B2 or above (documentation + partner communication) Strong independence, attention to logic, and ability to deliver tasks end-to-end Nice to have Experience creating agents in VAPI, Synthflow, Dify, LangChain Agents, or similar frameworks Troubleshooting LLM models and diagnosing incorrect agent behavior Knowledge of Jinja, Markdown, YAML Experience with event-driven architecture Participation in real AI/ML solution deployments for businesses What we offer Work with a proprietary e-agent architecture (not open-source, not a standard LLM framework) Close collaboration with product and engineering teams A chance to deeply understand and influence the architecture of AI agents Fully remote work , strictly outside Russia and Belarus Opportunity to shape standards and best practices for our partner ecosystem </d

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