Outbound Sales & Appointment Setter (Vietnamese-English)

Company: Ember Media

We are a U.S.-based technology and growth company looking for a Vietnamese-English Outbound Sales & Appointment Setter to help us build relationships with local businesses across the United States.
Our initial focus includes nail salons, beauty salons, med spas, and other local service businesses, including businesses within Vietnamese-American communities.
This is a hands-on outbound sales role. You will be responsible for identifying prospective businesses, finding the right contact information, reaching business owners and decision-makers by phone, introducing our services, following up, and booking qualified appointments for our team.
We help local businesses get more customers, respond to leads faster, improve follow-up, and automate repetitive work using marketing and technology.
What You'll Do
* Research and identify local businesses that fit our target markets
* Find and verify business and decision-maker contact information
* Make consistent outbound calls to U.S. businesses
* Reach and speak with owners and other decision-makers
* Introduce our company and services in a natural, conversational way
* Ask questions to understand each business and identify potential needs
* Handle initial objections and continue conversations confidently
* Follow up consistently with interested prospects
* Schedule qualified appointments for our team
* Maintain accurate records of prospects, conversations, and follow-ups
* Communicate with prospects in English or Vietnamese as appropriate
What We're Looking For
You should be comfortable picking up the phone, starting conversations with people you don't know, and hearing "no."
Previous experience in cold calling, telesales, appointment setting, outbound sales, lead generation, or business development is strongly preferred.
You should have:
* Fluent/native-level Vietnamese
* Strong spoken English
* Confidence speaking with U.S. business owners
* Strong verbal communication and listening skills
* Consistency and willingness to make outbound calls every day
* Ability to research prospects and find contact information independently
* Good organization and follow-up habits
* Reliable internet and a professional environment for phone calls
* Availability during U.S. business hours
Experience selling to U.S. businesses is a strong advantage.
Compensation & Growth
This role will begin part-time with the opportunity to expand based on performance.
Compensation includes hourly/base pay plus performance incentives for generating qualified appointments and customers.
We're looking for someone who wants a long-term opportunity. Strong performers can earn additional hours, increased compensation, and greater responsibility over time.
How to Apply
Please include a brief description of your previous cold-calling, appointment-setting, or outbound sales experience, including approximately how many calls you have made per day and the types of prospects you've contacted.
Please also send a 60–90 second voice or video introduction in English, followed by a brief introduction in Vietnamese.
Tell us your availability to make calls during U.S. business hours and why you believe you would be successful in this role.
* This is not a data-entry-only or list-building position. The primary objective is to consistently create conversations with business owners and generate qualified appointments.

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