Other Additional reason: Apps are tougher to maintain
Recent studies show that there are currently 2 million mobile apps available for iOS devices and 2 million apps for Android devices as well. This shows that it is really tough for an app to get noticed. Also, apps have to be constantly updated to keep with the latest OS versions, else it becomes outdated. Failing to update an app is sometimes enough to lose users over time. Chatbots, on the other hand, suffers from such no such disadvantages and is very easy for every type of business is to maintain. Thus, it is advisable for businesses to maintain a chatbot instead of an app.
Read more :- Other Additional reason: Apps are tougher to maintain
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