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Experience the beach vacation of a lifetime at Lexis Hibiscus Port Dickson, where private pools, exceptional dining, and exciting water sports are all part of the adventure. Here you will find all the FAQs on our beach resort to enhance your getaway. COVID Update: In this uncertain time, we will endeavour to provide all guests the convenience and flexibility of modifying their traveling periods. Please reach out to our agents via email for a consultation. If you have booked through a travel agent, online booking platform or other third parties, you may contact the respective booking provider directly for assistance. Additional person s must be declared and registered at the Front Desk upon check-in. Any additional person s above the maximum number of occupants as per hotel policy is chargeable at the discretion of the Hotel. COVID Update: We have temporarily removed some high-touch items in guest rooms including throw pillows, bed runners, bathrobes and slippers, with best hygiene practices in mind. Do you offer premium branded spirits? Cocktails made with international and national premium branded spirits are yours to enjoy at our bars. A variety of specialty spirits and bottles, such as champagnes and first-rate wines are available for purchase. Are there age requirements for entering bars on the resort? Yes, you must be 18 years of age or older to enter our bars. Is there room service? Room service is available daily from am to 12am. Are there any restaurants open late at night? Most of our restaurants close at 11pm. For late-night dining, guests can also order room service available with a limited menu. The helicopter ride fits three people and costs RM per person. Water sports activities are subject to weather conditions. We also offer a minute sunset cruise , letting you chill on beanbags, sing your heart out at the karaoke bar, enjoy complimentary snacks onboard, or relax in the saltwater jacuzzi. The sunset cruise takes place from pm to pm daily and is priced at RM88 for adults and RM55 for children below 12 years old. To make a booking, please visit the Photo Booth area located at the lobby area of the Main Building. Please call for reservations. Please contact our Concierge on operating hours of the Tour desk, upon check-in. How do I contact you? Home FAQ. Frequently Asked Questions Experience the beach vacation of a lifetime at Lexis Hibiscus Port Dickson, where private pools, exceptional dining, and exciting water sports are all part of the adventure. For more information, please contact the Resort. Is Lexis Hibiscus Port Dickson currently accepting guests? Please self-quarantine at home or your own accommodation and avoid travel. Can I book a room to be quarantined at your resort? We do not accept any guests for quarantine, to safeguard the health and well-being for all our guests and staff. Are your employees vaccinated? All on duty staff are fully-vaccinated. We believe vaccinations are an important tool for our community, employees and guests to limit the spread of the virus. We continue to follow COVID guidelines and have put in place very stringent health and safety protocols. The health and safety of our employees and guests is a top priority. Can I stay at your resort? Can you advise how do I book? Our resort currently accepts all travellers regardless of their vaccination status. Health symptoms of all travellers will be closely monitored at all international points of entry into Malaysia, whereby any traveller who are detected with a fever through thermal scanners or found to be unwell will be referred for re-examination by the health department under the standard guidelines provided by the Ministry of Health of Malaysia. What are you doing to keep guests safe and help prevent the spread of the virus? We are focused on creating a comfortable environment for all our guests and will continue to do our best to keep them safe so they can fully enjoy their vacation with a peace of mind. Our resort is open and welcoming all guests. We have been taking extra steps to not only extensively clean and disinfect our resort to prevent the spread of COVID, but to adhere to the latest guidelines on hygiene and containment. We will also continue to closely monitor the evolving situation and to abide by all local health authorities. Do I have to wear a mask at your resort? What are the changes that you are making to cleaning practices? Providing a safe environment to our guests and employees is our top priority. We have heightened our already stringent hygiene and prevention measures to ensure the highest cleanliness conditions, be it from enhanced cleaning procedures to utilizing cleaning products that are effective against viruses. What other sanitation measures can I expect to see throughout the resort? We have installed touchless hand sanitizer dispensers and posted hygiene reminders throughout our resort, reminding guests and employees of the proper ways to handle and dispose masks, how to wash their hands properly and to avoid touching their faces. We have also included extra protocols for staff personal hygiene, removal of high-touch items and unnecessary touchpoints, increased frequency of air filter cleaning and super-chlorination of swimming pools. What measures will be in place in the restaurants? Our professional kitchen and dining teams are trained on safe food preparation and service practices in restaurants and in-room dining. Hand sanitizer dispensers will be available at the entrances of the restaurants and guests will be encouraged to use them. Where can I eat or drink during my stay? They can also enjoy a special cocktail session and breakfast at Wave Dining. Our other restaurants and bars are closed at the meantime, to prioritise the health and safety of all guests. Will you offer enhanced in-room dining experiences to limit interaction with other guests? We offer room service option should guests wish to dine in private. Guests may refer to the room service menu and price, which is available in their rooms. Can I use your public pools? The public swimming pool at Lexis Hibiscus Port Dickson is currently opened. The opening hours is from am to 9pm daily. How will the spa experience change? LexSpa is open from 10am to 7pm Mondays to Thursdays and 9am to 8pm Fridays to Sundays and requires advance bookings for all appointments. Please call us at or email us here for reservations. Can I use your gym? The gym opens daily from 8am to 8pm. Can I sing karaoke at your resort? Yes, our karaoke centre, Starz Karaoke has resumed operations and opens daily from 5pm to 12am. However, guests need to secure a room at least a day ahead as the rooms are subject to availability. Entry to Starz Karaoke is strictly by reservations only. Walk-ins may not be entertained. Please make your booking at ext or you may email us. Is your water sports activities available? Guests can have a splashing good time at our resort with our range of motorized and non-motorized water sports, which are available daily at 8am to 7pm last call at pm. Water sports and activities are subject to weather conditions. Can I ride bicycles at your resort? Guests can explore the vast grounds of Lexis Hibiscus Port Dickson via leisurely bicycle rides. Can you assist? Following the direction of local authorities and for the safety of our guests, we have temporarily suspended operations of a few facilities and activities until further notice. These include the helicopter ride, Games Room and archery. Are all amenities available? We have temporarily removed some high-touch items in guest rooms including throw pillows, bed runners and bathrobes and slippers, with the best hygiene practices in mind. Please contact the resort for current status and more information. Will there be any particular arrangements made for elderly or handicapped guests under these rules? We will continue to communicate with all our guests prior to arrival to ensure that they have the very latest information on the protective measures we have put in place and what to expect, prior to their stay. As per usual, all guests will be asked whether there are any special requirements or particular preferences that we should be aware of, and we will always seek to accommodate these over and beyond our usual practices and services. However, if your travel plans fluctuate and you are feeling hesitant to make travel plans right now due to COVID, we will try to offer more flexibility in accommodating any changes in your travel plans. Our team is ever ready to work with you to find dates with rates that work for you. All changes are subject to availability and rate charges apply. What happens if I start feeling unwell during my stay at your resort? You must immediately implement self-isolation in your guestroom and contact our Front Desk for further instructions. We will do everything we can to provide you with assistance and help you sort through this difficult time. Can I have visitors to my hotel room? Lexis Hibiscus Port Dickson is limiting the number of visitors that may be in each guestroom, and registration of all visitors is compulsory for contact tracing purposes. Lexis Hibiscus Port Dickson is not permitting additional visitors beyond the maximum capacity of the guest rooms. Visitors must register at the front desk upon guest check-in for contact tracing. Any additional persons above the maximum number of occupants as per the hotel policy is chargeable at the discretion of the resort. You will be asked to vacate the room during housekeeping service in addition to clearing your personal belongings from surfaces such as your bathroom vanity, desks, tables etc. Staff have been instructed not to touch or move guest belongings to avoid any unnecessary contact. I have a wedding and reception booked at your resort. What is expected of my guests? Do you allow unvaccinated guests to attend my wedding ceremony? Yes, we currently allow all guests to our resort, regardless of their vaccination status. How long are the health and safety measures going to last? As Malaysia is entering the endemic phase, we will continue to closely follow the latest guidance from the local government and health authorities, we will ensure that our comprehensive health and safety protocols continue to meet the highest of standards, and adhere to all new requirements. How do I know if my reservation is confirmed? A reservation confirmation email with a booking confirmation number will be sent to the registered email once the booking is confirmed. In certain cases, such as during high occupancy or peak periods, a booking confirmation number will be delivered over the phone, followed by an email at a later date. Booking confirmation is only valid subject to payment being received by the resort within 24 hours. Otherwise, booking will be released without prior notification after 24 hours. Why is the hotel not bookable although the calendar is not crossed? Some special rates and packages also require a minimum stay. In these cases, please try different arrival or departure dates or contact the resort directly. Where can I see the booking conditions? The booking conditions will be shown in the booking process under every rate. You will also find them in your booking confirmation email. Why did I not receive a booking confirmation? In very rare cases, it may happen that you do not receive a booking confirmation due to technical issues, although you preceded the booking until the end and the amount has been reserved on your credit card. In this case, please contact our Reservations team here , who will retrieve your booking and re-send the booking confirmation. Can I cancel only certain parts of my reservation for example one of the two booked rooms? If you wish to cancel a part of your reservation, please contact the hotel directly. Cancellation charges may apply, subject to our cancellation policy. What are promotion codes and how to use them? A promotion code is a special key that allows guests to access confidential rates. What happens if my plans change and I forget to change or cancel my reservation? Cancellation policies are displayed during the reservation confirmation process and are also listed in the booking confirmation email you receive upon confirming your reservation. What are your cancellation policies? Should there be a change in your travel plans, kindly inform us in advance. Our promotion rates do not permit any changes or cancellation, the same applies for reservations made through booking. Am I eligible for a special rate in your hotel? We offer promotions and special rates year-round and they are updated regularly on our Offers page. How old must I be to reserve a room? Generally, the minimum age to reserve a room at Lexis Hibiscus Port Dickson is 18 years old. A person of the minimum age requirement must be present at check-in and become a registered guest in the room. Adjusted terms and conditions may be applicable to your reservation. How can I book a group stay? Any booking of 10 rooms or more is considered a group and must be reserved via a member of our Sales Team. Is there a number I can call for help? Who can I contact about changes to an existing reservation? Yes, you can, but only if you have the cardholder's permission. Please be aware that the hotel may also require further authorization from the cardholder. Can I make a reservation without a credit card? A valid credit card is required to guarantee your reservations until your arrival date. Your credit card will not be charged until you arrive at the hotel unless the hotel requires prepayment or a deposit prior to your arrival. Prepayment, deposit and cancellation requirements will be stated during the online confirmation process as well as in your booking confirmation email. I booked through a third-party, is everything pre-paid? In most cases, rooms and taxes are pre-paid on third party reservations but guests are still responsible for any applicable incidental deposit upon check-in. Where can I find room descriptions? What is the room rate? The total rate, including additional charges and taxes, appears in your reservation summary. Rates displayed do not include charges for special requests. How will I know if the room I have selected is available? Upon selecting your desired check-in and check-out dates, only available room types will appear during the reservation process. How many persons are allowed to stay in a room? Extra beds and rollaway beds are not available in the resort. However, children below 13 years old stay for free using the existing bedding configuration. Cribs and infant tubs are available upon request but are subject to availability. Will I be guaranteed that my room will have the view or location I requested? When making a reservation online, you can select a specific room type. Our resort is committed to accommodating room type preferences and requests. Occasionally, the number of requests received exceeds what is available. If this happens, every effort will be made to meet your room preferences. Please also note that surcharges may be applicable for guaranteed full sea-view rooms. Can I choose a specific room online? You can choose a specific room type but exact rooms are assigned only upon check-in and are subject to availability. Upon arrival, can I upgrade my room? Yes, you may request for a room upgrade during check-in, additional costs apply and subject to room availability. Do you have connecting rooms? We do not have the option of connecting rooms. However, adjoining rooms can be requested upon arrival and are subject to availability. What type of beds are offered? We offer king sized beds in all our rooms. Does my room come with a pool or steam room? All of our rooms come equipped with its own private pool and steam room, providing unparalleled luxury and privacy to guests. Can I have extra toothbrush sets in my room? All of our rooms come with amenities for 2 persons. Additional amenities including towels and personal items such as shower caps, shampoo, shower gel, toothbrushes, toothpaste, are chargeable at RM25 nett per person. What does the pricing include? All the facilities listed under room or rate type are included in the price. You can see if breakfast or anything else, such as taxes, are included by clicking your selected rate or room. Rates are confirmed in MYR, based on the exchange rate used by the resort and are subject to exchange rate fluctuations. Are the prices shown on your website per person or per room? Our prices are the total amount you will pay per room, per night and based on the maximum number of occupants allowed per room. The initial price displayed is the average rate for the total of your stay. To find out more about pricing, please click your selected room type under the rate that you would like to book. How do I get the best deal? When booking direct at www. For additional information, please visit our Unlock Book Direct Benefits page. Credit Cards. What credit cards do you accept? When will I be charged? All reservations require full payment for the entire duration of stay, and prepayment is to be made at the time of booking. Payment will be charged to the credit card provided and is non-refundable. If the credit card provided cannot be charged or is declined, the Resort reserves the rights to void the booking even though a confirmation has been issued. Why do I need to give my credit card details? Your credit card will only be charged if you have requested a prepaid room or in accordance with our cancellation policy. Do I have to pay a deposit with my credit card? Please note that upon check-in, you will be requested to make a deposit for incidental expenses, such as food, beverages, spa treatments and other services, that may incur during your stay by a valid credit card pre-authorization at RM per villa per night, and RM per suite per night. Are my credit card details safe? The details you provide is relayed over a secured server and will be used for business services only. Do you accept mobile online payment systems? All consumption bills can be charged to your room number, and be paid via the mobile online payment system at the front desk during check-out. Resort Policies. I will not be going anymore. Can my friend use the booking? Yes, this may be done simply by changing of the name of the reservation. Contact the resort as soon as possible to do this, or else the resort reserves the right to refuse check in. What do I need to bring to be able to check-in? A valid form of government issued identification is required to check-in along with a valid form of payment, such as a major credit card. Government issued identifications include driver license, passport or IC. For e-vouchers redemption, a print out of the redeemed e-voucher must be presented upon check-in. For bank transfers or cash deposits, a copy of the payment slip must be sent to the Hotel via fax or e-mail with the booking reference number for record purposes. Kindly present the original copy of the payment slip as proof of payment upon check-in at the Resort. In addition to this, you will also need to show your risk status on MySejahtera upon check-in. If the reservation is under my name, can someone else check-in on my behalf? For someone to be able to check-in on your behalf, they must be at least 18 years of age and must be in the system as an authorized guest. A deposit for the full stay will also be collected at check-in. Can I still check-in? Standard check-in time is at pm. Request for early check-in is subject to availability. Every guest is welcome to explore our resort while we store your luggage until your room is ready for check-in. I want to check-out after the stated check-out time. What should I do? Standard check-out time is at am. A late check-out can only be arranged with the resort and is subject to availability. You can inquire on the probability at the front desk upon arrival. A nominal charge may apply for late check-out. How do I check-out? Guests may either settle their bill the night before their check-out or go directly to the front office by am to finalise their accounts. Can I have my luggage sent to my room once I reach your resort? Our bellmen are always available at your service. You can drop off your bags to the bellmen before check-in at the main lobby, and your bags will be delivered to your room at no additional charge. Is your hotel pet-friendly? Do you allow smoking at your resort? Lexis Hibiscus Port Dickson is a smoke-free five-star resort. Non-smoking guests can now enjoy an ultra-fresh smoke-free environment in all the hotel rooms, restaurants and public areas. Guests who wish to smoke may do so at the pool area in their own rooms. Persons who smoke in smoking-prohibited areas can be fined RM10, or jailed up to two years by the Malaysian government. While guests who are found smoking in enclosed areas of their rooms will be subject to a cleaning fee. Can I cook or bring outside food to my room? Our hotel rooms are not designed for in-room cooking. Please refrain from using any electrical or cooking appliances that can potentially cause a fire hazard. Cooking in the rooms and bringing outside food, durians and mangosteens are also strictly prohibited at the resort. Are there items that guests are not allowed to bring to their rooms? In addition to external cooking devices and outside food, we do not permit any firearms, weapons, explosive devices and drugs. Guests who bring such items will be turned away from our resort. Are hoverboards, skateboards or similar items allowed? In the interest of the safety of our guests, the use of hoverboards, skateboards and similar items is not allowed anywhere within our resort property. Can I fly my drone at your resort? What are your rules regarding flying drone there? For the privacy and safety of our guests, the unauthorized operation of aerial mechanical devices such as drones that fly, hover or suspend from ground level is strictly prohibited in the resort premises. This prohibition on drone use extends to any drones launched or operated from the resort, as well as drones launched from any property outside of the resort boundaries; used for any purpose whatsoever, whether for commercial or personal use, including but not exclusive to still photography, filming or videotaping. Unless written authorization from the Management is obtained for the purpose of marketing or promotion. Any violation of this policy may result in confiscation of the equipment. Can I film or conduct photoshoots at your resort? Commercial photography or video shoots is strictly not permitted without expressed written authorization from the hotel management. Can I make special requests? The hotel staff will do their best to accommodate your requests. However, such requests are subject to availability at the time of your check-in to the resort. Do you have a dress code? Cotton or lightweight clothing is suitable at our resort. It is preferred to avoid immodest clothing at our public areas and restaurants, and to abide by our strict swimwear policy at our public pools. Can I fish from my room? No, fishing is strictly prohibited at the resort. Can I use the emergency staircases? Except in emergency situations, please refrain from using the emergency staircases, going up to the roof or entering areas where there are machineries or other areas where guests and visitors are not permitted. What is your tipping policy? All tips and gratuities are included in the service charge taxes of your booking. Additional gratuities are most welcome by our staff should their services exceed your expectations. Yes, there are many facilities that can be used on the day you check out. All guests are welcomed to dine in at our restaurants and enjoy our day activities that are available such as bicycle rides and archery, at their own cost. How can I provide feedback on my stay? We welcome all feedback. After your stay, please feel free to provide us a review on our TripAdvisor page , Facebook page or Google Reviews page. Hotel Facilities. If I lose my key card, my key card does not work or I need additional key cards, what do I need to do? In the event that your key card does not work or is lost, please contact the Front Desk for a new or updated key. Do you provide Wi-Fi service? Complimentary Wi-Fi services are available at our public spaces, restaurants and rooms in the resort. Is drinking water provided? We provide 2 complimentary bottles of drinking water to guests in their rooms. Are there any wheelchairs provided? Wheelchairs are available only for first aid purposes in case of an accident. Our rooms, restaurants and lobbies are wheelchair friendly. Most areas within the resort are flat by nature, so it will not be difficult to move around in a wheelchair. We will also do our utmost best to accommodate and accompany guests with special needs. Is housekeeping available at the resort? Yes, rooms are serviced daily. Is laundry service available? Yes, with great pleasure we offer laundry service on request. There is a laundry bag and printed form with directions placed in the closet of your room for this purpose. What amenities are included in the rooms? Do you have international adaptors? Yes, we can provide international adaptors upon request, subject to availability. Please call the Reception desk to place your request. Is there a swimming pool? Do not leave young children unattended. Please note that we have no lifeguards on duty and usage of the pool is at your own risk. The pools are open from 7am to 7pm daily. Please note that the public swimming pools are temporarily closed until further notice. Guests can also enjoy their very own private pool in the comfort of their own rooms. Are there towels provided? Towels are provided in our rooms. In order to help us conserve the environment, towels will not be changed daily during your stay at the resort. Should you need more towels or require a change of towels, please feel free to contact our Housekeeping desk. These towels are to be used exclusively in the rooms only. If you need towels for outside use, beach towels are available at our public pool area. Are lifeguards on duty at the beach? No, we do not have lifeguards on duty at our public pools or the beach. Although we will try to keep an eye on things, the sole responsibility for your safety as well as that of your children and guests still lies on you. Be vigilant and use your best judgment. We recommend that you swim with a buddy at all times. How can I plan a special event? Our resort offers several idyllic venues perfect for weddings , special occasions, meetings and incentive events. Our Hibiscus Grand Ballroom is the only banquet hall in Port Dickson with a 6-meters high ceiling, creating a dramatic setting for weddings, meetings and events, which can cater up to guests. Our Sky Ballroom boasts the privilege of being the tallest ballroom in Port Dickson and is able to accommodate up to persons banquet style. We also have a Boardroom and 10 Meeting Rooms that are ideal for business and press conferences, seminars and meetings. If you require an LCD projector, flip charts, speakers, microphones, paper, pencils, and drinking water while using our event spaces and meeting rooms, prior reservations must be made. Can I host my wedding at your resort? Lexis Hibiscus Port Dickson provides a one-of-a-kind backdrop for an unforgettable wedding celebration for your family and friends, inspired by one of the most breathtaking coastal settings in Malaysia. Each wedding we host enjoys unparalleled personalised attention to ensure guests get the wedding of their dreams. Is there a secure place to keep valuables? In-room electronic safes are included in all rooms for your use and convenience. Kindly note that our resort is not liable for unattended personal belongings or valuable items left in public areas or unsecured in your rooms. Do you have a concierge service? Yes, our concierge desk strives to offer you an exceptional hospitality experience. They will be your first point of contact for any questions that you may have, offering you assistance in coordinating on-site and off-site services. Our concierge desk is available from am to pm. How do I request for special arrangements for celebrations and special occasions? Let us know about your special occasion and we will be happy to curate a custom experience for you. In-room decorations can be arranged, and wine, champagne, flowers, cakes and other amenities can be purchased to be placed in your room. Special decoration packages by the resort are available via advance requests from guests, and are subject to charges. To maintain best hygiene practice, no room decoration services by third parties are permitted at the resort. The resort reserves the rights to withhold and forfeit the deposit as cleaning fees if otherwise, for instance: rooms are in a disarranged state with leftover decoration items, excessive litters or damages. We have local confectionery, clothing, souvenirs and original goods. I left something at your resort, can you help me find it? If you forget something on site, we can get them back to you within approximately one month, if it is found. There is a minimum fee for this service plus the cost of shipping. The actual fee may vary according to delivery charges and your location. When you contact us in regard to your lost item, we will require a shipping address and credit card information for payment. Dining Options. Where can I eat? A delectable array of dining experiences awaits you at Lexis Hibiscus Port Dickson. You can also choose from a delicious array of menu choices including buffet, ala carte and set menu options. There is also Coralz Bistro - the ideal venue for guests to enjoy freshly brewed coffee or tea, delicious freshly baked goods or a scoop of ice-cream while gathering with friends. All of our guests are invited to visit Hibiscus Walk and savour authentic Malaysian street cuisine, located adjacent to the resort along Pantai Cermin. Please note that food and beverages purchased outside the resort are not permitted. For more dining information, you may visit our Dining page. Our buffet breakfast which boasts local and international cuisine is served daily at our all-day dining restaurant, Roselle Coffee House. Selections include hard-boiled eggs, assorted croissants and pastries, fresh fruits, assorted cereals, assorted yoghurts, nasi lemak, congee, roti canai, fresh juices, a selection of international coffees and teas and more. Breakfast is served daily from am to am, and is priced at RM68nett for adults and RM43nett for child. Guests also have the option to dine at Wave Dining, and savour a variety of homemade pastries, preserves, cold press juices and a selection of mains. Breakfast is served on Saturdays and Sundays from 7am till 11am. Is breakfast included with my stay? Breakfast for two is included in all standard and package night stays. Do you offer vegetarian dining options or cater to special dietary needs? We serve an extensive menu to suit all tastes and dietary needs. If you have any food allergy or dietary restrictions, please inform our resort ahead of time or at check-in, so we can better assist you. Do your restaurants serve alcohol? In accordance with the local government guidelines, we do not serve alcohol in our restaurants which are operational during the day time except our bars. Effective 16 May , the bar will be opened from 5pm to 12am daily. What type of watersports are available at your resort? Lexis Hibiscus Port Dickson offers a variety of motorized and non-motorized water sports, which are available daily at 8am to 7pm last call at pm. How do I get around the resort? Explore Lexis Hibiscus Port Dickson with a bike adventure. We also have complimentary buggies to take you from the main lobby to your villa. Do you have any kid-friendly activities? Yes, absolutely! Children will love Kidz World , our dedicated kids club. Visually stimulating, Kidz World is a fun enclosed playground where toddlers will have great fun with their friends while exploring a range of activities designed to introduce them to new experiences including sand art, mug painting, henna tattoo, face painting, batik painting and so much more. It opens daily from 9am to 7pm. They can also take turns blowing giant bubbles with their family, friends and loved ones, making memories that will last a lifetime. The Giant Bubble activity is available from 7am to 9pm daily and is priced at RM10 nett for 2 scoops. Located just off the beach at Hibiscus Walk, they can get their adrenaline pumping at the 8-meter high inflatable slide, or have a quick game with friends in the water volleyball court. More fun awaits with the inflatable water roller and inflatable ride-on floats. I want to keep up my fitness routine whilst on holiday. Does the resort have a gym? If so, what kind of equipment does it have? What are the hours? Our gym offers free weights, medicine balls, weight-training machines and cardiovascular machines including cross-trainers and treadmills. Our gym operates daily from 8am to 8pm, with a sauna room available right next door. Find out more information here. Do you have a spa? Our resort features our signature spa - LexSpa , where you can indulge in a wide variety of wellness rituals, face and body treatments and relaxing massages, all performed by an expert team of massage therapists and beauticians. The spa is opened from 10am to 7pm Mondays to Thursdays and 9am to 8pm Fridays to Sundays. Only guests paying for spa treatments can access the spa. Kindly call us at or drop us an email here. What if I am late for my spa appointmen t? If you must reschedule or cancel your appointment, please notify the spa at least 12 hours before your scheduled appointment to avoid being charged. How do I make payment for your spa services? All major credit cards and cash with proper identification are accepted. Spa services can also be charged to your hotel bill. For your convenience, payment is accepted prior to treatments at the time of check-in. We currently have special discounts for our spa services. Please present discounts, gift vouchers and gift certificates at the time services are rendered. Discounts do not apply to spa packages, promotions, special events or holidays. Do you have live music? Yes, our karaoke centre, Starz Karaoke is open to guests from 5pm to 12am, daily. Entry to Starz Karaoke is strictly by appointment only. Walk-ins are not allowed. Does the resort provide medical services or support? A medical doctor is available on-site on a hour basis, at an additional cost. How can I arrange tours and excursions outside the resort? You may schedule tours, activities and other services upon arrival at our Tour desk, which is available daily, from 9am to 7pm. What attractions are nearby? What is the best way to get there from the resort? Please contact our Concierge desk to find out how to get to these attractions. Getting Here. Where is the resort located? How far is the resort from the airport? Is parking available at the resort? Yes, we offer guest-only free parking. How can I find out if the hotel offers a shuttle service to the airport and how do I book it? The resort offers shuttle service at an additional charge, starting from as low as RM Once you have made your reservation, you can arrange the airport shuttle directly with our Concierge desk or you can drop us an email here. Please remember to have your flight details ready. Can I charter a car for a day? Yes, you can. Advance reservation is required and rates vary according to the car type and destination. Please check with our Concierge desk to find out more. Do you provide coach service to and from Singapore? Estimated arrival time at pm. Lexis Hibiscus Port Dickson is enjoyable all year long. However, the preferred time to visit is during dry season, from January to February. March to December is the wet season, with April experiencing the highest average temperature and October is monsoon season. Is a visa required to travel to your resort? Many visitors do not need a visa to visit Malaysia and are exempted when visiting for holidays or social purposes, however it would be prudent and responsible to check before travelling. For more information, kindly visit the official portal of Immigration Department of Malaysia. Do you recommend any specific vaccination before travelling? When readying yourself for any tropical journey, you will want to be up-to-date with immunizations and routine vaccinations. Your doctor or health care When readying yourself for any tropical journey, you will want to be up-to-date with immunizations and routine vaccinations. Your doctor or health care provider will determine what you will need depending on factors such as your health and immunization history, areas of the country you are visiting and planned activities. If you have a medical condition, be sure to inform your personal doctor of your travel plans. Lastly, make sure you pack adequate supplies of your prescription medicines to last for your entire trip, and keep them in their original prescription bottles in your carry-on luggage. Back to top.

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