OpenAI announces Frontier Alliance Partners

在企业中从 AI 中看到价值的瓶颈，不在于模型本身的智能，而在于组织里如何构建和运行这些 agents。我们最近推出了平台 Frontier ，用于在企业内部构建、部署和管理能够真正完成工作的 AI 同事（ AI coworkers ）。比如，一个 AI 同事可以端到端解决客户问题：从 CRM 中提取背景信息、核查政策、记录更新，只有在必要时才上报或升级处理。

技术层面由 Frontier 提供基础。但要真正发挥 AI 的影响，还需要高层领导达成共识、重塑工作流、打通系统与数据，以及推动组织采用新工具所需的变革管理。

今天我们宣布成立 Frontier Alliances ：将与 Boston Consulting Group ( BCG ) 、 McKinsey & Company ( McKinsey ) 、 Accenture 和 Capgemini 合作，帮助客户制定战略、整合系统、重塑流程并在全球范围内规模化部署。我们与每家咨询/服务公司签署了多年期合作，协助在企业内推广 AI 同事的应用。

这些合作伙伴将与 OpenAI 的 Forward Deployed Engineering ( FDE ) 团队并肩工作，把 OpenAI 的研究与产品能力，与合作伙伴在转型和全球交付方面的深厚经验结合起来。每家伙伴都在投入专属的实践团队，并打造将获得 OpenAI 认证的专业队伍。 OpenAI 将提供技术资源、路线图方面的洞见，并开放我们的产品与研究团队支持。

在战略、AI 与变革管理方面的专家

McKinsey 与 BCG 都拥有丰富经验，能帮助企业高层决定如何起步、重塑运营模式、将 AI 嵌入日常工作并推动采纳。

McKinsey 擅长主导企业范围的运营变革，帮助领导层明确聚焦点、设计新的运营模式，并把智能能力融入日常工作。通过其 AI 业务单元 QuantumBlack ， McKinsey 将技术专长与行业洞察结合，帮助全球客户重塑流程并在最有价值的工作流中集成 agents。

“CEO 和业务领导在用 agentic AI 获取价值方面面临前所未有的挑战。要实现规模化，他们必须重构业务、重新定义职责领域，并改变员工的工作方式、能力建设与变革领导力。 McKinsey 深厚的行业与高影响力技术转型经验，结合 OpenAI 的领先 Frontier 技术，将帮助客户弥合差距、捕捉实实在在的价值。” —— Bob Sternfels， McKinsey & Company 全球管理合伙人

BCG 在企业转型方面经验证明了其能力，帮助组织通过将战略与运营模式重塑、治理与变革管理对齐来规模化 AI。其技术建设与设计部门 BCG X 帮助客户在关键工作流中构建、部署并推动 AI 的采纳，确保 AI 转型反映真实业务运作并带来可衡量的价值。

“单靠 AI 本身无法驱动转型。AI 必须与战略相联结，被嵌入到重塑后的流程中，并在激励与文化对齐的前提下被大规模采纳，才能带来可持续的成果。我们扩展后的合作将 OpenAI 的 Frontier 平台与 BCG 在行业、职能与技术方面的深厚专长及 BCG X 的构建与规模化能力相结合，从第一天起即带来可衡量的影响并提供必要的保障。” —— Christoph Schweizer， Boston Consulting Group 首席执行官

作为 Frontier Alliance 的成员， BCG 与 McKinsey 将帮助客户在整个组织内部署 AI——构建实现持续影响所需的战略、运营模型与变革管理计划。

端到端的全方位转型伙伴

Accenture 与 Capgemini 在提供战略咨询的同时，还将把 Frontier 与企业现有的系统和数据安全、可靠地对接。

Accenture 负责设计并交付覆盖整个客户生命周期的企业级 AI 解决方案——从初始战略、现代化企业数据架构、规模化部署、变革管理到长期运维——以实现持久采纳和可量化的业务影响。它拥有广泛的行业资产与经验，擅长在对安全、可靠性与互操作性有严格要求的环境中交付。 Accenture 已开始为数万名专业人士配备 ChatGPT Enterprise ，并通过 OpenAI 认证对大量员工进行技能提升。

“我们很高兴作为 Frontier Alliance 的合作伙伴，与 OpenAI 深化合作，帮助客户将 AI 转化为实际成果。业务转型不仅需要优秀的模型——还要求在技术、数据、安全与变革管理上的端到端执行。我们将携手帮助组织在企业范围内以负责任和可规模化的方式将 AI 落地运营。” —— Julie Sweet， Accenture 主席兼首席执行官

Capgemini 带来深厚的行业经验、行业解决方案与技术驱动能力，加速基于 AI 的业务转型。其在云、应用、数据与现代化方面的实施能力可确保稳健的 AI 基础，并更快交付可衡量的结果。该公司将帮助客户在组织内全面嵌入 Frontier ，并建立用于大规模一致运行 agents 所需的运营流程。

“AI 正在重塑每一个行业，我们渴望引领这一变革。与 OpenAI 在 Frontier 上的合作，将把我们置于可能性的前沿，使我们比以往更快交付突破性的创新。” —— Aiman Ezzat， Capgemini 首席执行官

Accenture 与 Capgemini 提供端到端的转型能力、经验证的全球交付能力与全生命周期支持，帮助组织把 AI 扩展为企业级能力。

如何开始使用 Frontier

OpenAI 与我们的 Frontier Alliance 合作伙伴 BCG、 McKinsey、 Accenture 和 Capgemini 将与企业合作，部署 Frontier 并让 AI 同事在组织各处开始工作。

Frontier 目前已向一小部分客户开放，未来几个月内将逐步扩大可用性。如欲探索合作，请联系你的 OpenAI 团队。

The limiting factor for seeing value from AI in enterprises isn’t model intelligence, it’s how agents are built and run in their organizations. We recently introduced Frontier⁠, our platform for building, deploying, and managing AI coworkers that can do real work across the enterprise. For example, an AI coworker that resolves a customer issue end-to-end by pulling context from the CRM, checking policies, filing the update, and escalating only when needed. 

Frontier provides the technical foundation. But making real impact with AI also requires leadership alignment, workflow redesign, integration across systems and data, as well as the kind of change management that drives adoption. 

Today, we’re announcing our Frontier Alliances. Boston Consulting Group (BCG)⁠ and McKinsey & Company⁠ as well as Accenture⁠ and Capgemini⁠ will help customers define strategy, integrate systems, redesign workflows, and scale deployment globally. We’re entering multi-year partnerships with each firm to help deploy AI coworkers across the enterprise.

Our partners will work alongside OpenAI’s Forward Deployed Engineering (FDE) team, combining OpenAI’s research and product expertise with deep transformation experience and global delivery teams. Each partner is investing in dedicated practice groups and building teams that will be certified on OpenAI technology. OpenAI will support them with technical resources, roadmap insight, and access to our product and research teams.

Experts in strategy, AI, and change management

McKinsey and BCG each bring deep experience to help leadership decide how to start, redesign their operating model, embed AI, and drive adoption.

McKinsey brings experience leading enterprise-wide operating change, helping leadership teams align on where to focus, how to redesign operating models, and how to embed intelligence into day-to-day work. Through QuantumBlack, its AI arm, McKinsey pairs technical expertise with industry insight to help global clients redesign processes and integrate agents across their highest-value workflows.

“CEOs and business leaders face unprecedented challenges in capturing value with agentic AI. To scale, they must rewire their businesses, reimagining domains and evolving how their people work, build capabilities and lead change. McKinsey's deep domain expertise and experience with high-impact tech transformations, infused with OpenAI's leading Frontier technology, will help clients close this gap and capture real value.”

BCG brings a proven track record in enterprise transformation, helping organizations scale AI by aligning strategy with operating model redesign, governance, and change management. Through BCG X, its tech build and design unit, BCG helps clients build, deploy, and drive adoption of AI across their most critical workflows - ensuring AI transformations reflect how the business truly operates and deliver measurable value.

“AI alone does not drive transformation. It must be linked to strategy, built into redesigned processes, and adopted at scale with aligned incentives and culture to deliver sustained outcomes. Our expanded partnership combines OpenAI’s Frontier platform with BCG’s deep industry, functional, and tech expertise and BCG X’s build-and-scale capabilities to drive measurable impact with safeguards from day one.”

As Frontier Alliance partners, BCG and McKinsey will help customers deploy AI across their organizations - building the strategy, operating model, and change management plan needed for sustained impact.

Full-service end-to-end transformation partners

Accenture and Capgemini both advise on strategy and then help wire Frontier into the systems and data enterprises actually run on - securely and reliably.

Accenture architects and delivers end-to-end enterprise AI solutions across the full customer lifecycle - from initial strategy, through modernizing enterprise data architectures, scaled deployment, change management and long-term operation - enabling durable adoption and measurable business impact. It brings extensive industry expertise and assets as well as experience operating in environments where security, reliability and interoperability are non-negotiable. Accenture has already begun equipping tens of thousands of its professionals with ChatGPT Enterprise, the largest number of professionals upskilled through OpenAI Certifications.

“We’re excited to deepen our work with OpenAI as a Frontier Alliance partner to help clients turn AI into real outcomes. Business transformation requires more than great models - it requires end-to-end execution across technology, data, security, and change management. Together, we’ll help organizations operationalize AI across the enterprise - responsibly and at scale.”

Capgemini brings deep sector experience, industry solutions, and technology-driven capabilities to accelerate AI-powered business transformation.  Its implementation expertise across cloud, applications, data, and modernization ensures robust AI foundations and delivers measurable outcomes faster. The company will help clients embed Frontier throughout their organization and put in place the operating processes needed to run agents consistently at scale.

“AI is reshaping every industry, and we intend to lead that transformation. Partnering with OpenAI on Frontier positions us at the cutting edge of what’s possible and enables us to deliver breakthrough innovation faster than ever before.”

Accenture and Capgemini bring end-to-end transformation, proven global delivery capacity, and lifecycle support to help organizations extend AI into company-wide capabilities.

Get started with Frontier

Together, OpenAI and our Frontier Alliance partners, BCG, McKinsey, Accenture, and Capgemini, will work with enterprises to deploy Frontier and put AI coworkers to work across the organization.

Frontier is available today to a limited set of customers, with greater availability coming over the next few months. If you want to explore working with us, reach out to your OpenAI team.

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