Олег Пономаренко
Darya FilatovaDate of birth: October 4,1994
Location: Kharkiv
Phone number(s): 0989461329
E-mail: aknologia6path@gmail.com
remote
Customer Support Specialist
Summary $380
Professional PC User.
Fast typing.
Knowledge of Internet, social networks.
MS Office, Adobe Photoshop at normal level.
Communicable.
Large game experience.
Experience
Customer Support Specialist
Mar 2017 - Oct 2017 (8 months)
Supsystic
Responsibilities:
-Answering tickets in Zendesk.
-Testing WordPress plugins to find incompatibilities.
-Creating tasks in Gitlab.
-Answers at WordPress forum.
-Creating articles-instructions.
Education
Kharkiv National University of Radioelectronics (Kharkiv)
End date 2016
Computer Engineering and Control Faculty
Language skills
English - upper intermediate
Russian - native
Ukrainian - fluent
Additional Information
Personal qualities
Ability to work with large amount of data and to absorb new information fast.
Reliable.
Sociable.
Can create understandable instructions for customers.
Passion for video games.
Normal knowledge of PC hardware.
Can consider the possibility of full-time work with normal schedules (without night shifts).
Not looking for customer support with phone calls.
Hobbies and interests
Started to learn C# and Game design.
Drawing
