Not known Facts About Air IT: Managed IT Services - IT Services & Solutions

Our managed IT services supply London organisations with a variety of expense and performance advantages. For SMEs, Akita's handled IT services provide compared to internal IT. Unlike a single IT employee, we never have downtime associating with vacation or illness you always have a group of professionals on hand. Plus, our size and scalable services indicate that SMEs never ever face growing discomforts relating to their IT.

Along with supporting London, our can cover satellite workplaces located both across the UK and around the world. This gets rid of the requirement for additional regional IT personnel, keeping wage costs low. With on hand, we use a breadth of IT knowledge that can be accessed as and when projects occur.

And if you would like to know about the quality of our customer care, simply read a few of the more than 200 5 star evaluates from our consumers.

At Redpalm, our 24/7 service desk is the beating heart of our handled IT services, offering our customers support for their personnel and operating as a vital user interface for service relationship management (BRM). Using 24/7 handled services accessibility to our clients, we deliver a consistent service from our Northampton headquarters, and are always prepared to support you and your group whenever you require us whether you're based in London or the Midlands.

We provide self-service performances, supported by robust Identity Management procedures. Our 24/7 service desk is manned by knowledgeable experts who have the knowledge to fix your technical problems rapidly and effectively, with a beneficial interest in your service and users. Our skilled expert's top priority is to fully comprehend your users' activities from a company and technical perspective, permitting our service desk to operate as an extension of your business.

When a problem within your IT facilities needs to be repaired, the quicker you get the responses, the better it is for your organization. Our 24/7 Northampton service desk at Redpalm is intended to assist ease tension brought on by your IT systems, and use a customized service within a predefined timespan.

Our skilled service desk operatives have hands-on experience in software and hardware assistance which enables them to identify concerns quickly, and even fix them right away over the phone! Keep Checking Back Here trust us to deliver the proficiency needed to fix the IT obstacles dealt with by their company, regardless of the innovation or problem.