Noc technician salary

Network Operations Center (NOC) technicians oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. The work of a NOC technician entails maintaining network, servers, and telecom equipment in an organization.To be specific, a NOC is a central location from which IT support technicians administer, monitor, fix, and maintain client networks. NOCs use software to assist in managing the networks.Known also as network management centers, NOCs are set up by organizations to evaluate problems, fix issues, and interact with field technicians and observe problems closely until their resolutions.  

                       Network and servers constitute the basic part of an IT infrastructure. Businesses hire NOC technicians for creating a centralized location comprising both servers and network elements, which they house in the same place to simplify both security and maintenance.NOC technicians also check performances of CPU and how networks are performing. NOC technicians may have to put in flexible hours when the need arises.Technicians deploy, maintain, and resolve IP switching, remote access protocols, routing, and firewalls. It is the specialists’ job to maintain reports on usage of bandwidth, utilization of the server, uptime, and other crucial elements. Specialists must possess exceptional analytical and problem-solving skills. They need to have excellent communication skills (verbal and written).NOC technicians are responsible for carrying out monitoring operations, servicing servers, network and telecommunication equipment in data centers and other organizations. They monitor data center infrastructure, servers, and computer networks for issues from a centralized location.

When a system encounters any snag, the NOC technicians have to troubleshoot by sorting out issues and making it function properly. Based on the level of complexity, organizations hire them at different levels so that technicians perform the respective tasks on time. NOC operations should be able to provide excellent customer service by resolving issues promptly.

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