Negotiation, Influence and Conflict Management
Student services officeThis course is delivered by the experts in contemporary negotiation strategy and professional training – the Hyperum company, Moscow, Russia.
We all negotiate every day. We communicate online and in person, with colleagues or in a store. The well-known negotiation techniques of hard and soft types, when there’s a winner and a looser are now long forgotten.
In a fast-paced world we all need extra negotiation skills that open new perspectives on reaching our goals and help us find creative solutions to daily challenges, taking into consideration interests of both sides. This course covers “Harvard” method, and “Kremlin School” approach. Among other things, the students will learn what the “bargaining arena” and the best alternative are. We will talk about getting out of standard negotiation traps and come to mutually beneficial agreements.
Course language English. This course is taught completely in English language. Please ONLY choose this course if you have proficiency level of B2 or higher!
Learning format: Lectures, practices. This is a modular course.