MyRepoBot - Github/Gitlab/Bitbucket for Chat - Support

If you're experiencing any issues or have questions regarding the MyRepoBot - Github/Gitlab/Bitbucket for Chat application, we're here to help. Our dedicated support team is committed to providing you with prompt assistance and resolving any problems you may encounter while using our integration between Github/Gitlab/Bitbucket and Google Chat™.

Contacting Support:

1. FAQ: We recommend checking our FAQ before contacting our support team. It contains information about the app and its restrictions: https://www.myrepobot.com/faq
2. Email Support: If you can't find the solution to your problem in our Knowledge Base, you can contact our support team via email at myrepobot@redwerk.com. Please provide a detailed description of your issue, including any error messages or relevant information.
3. Feedback command: You can use /feedback command directly in the application to send an issue description to us.

When contacting our support team, please remember to include the following details to facilitate a faster resolution:

• Your repository provider: Github/Gitlab/Bitbucket
• Your repository type: private or public
• Any error messages you've encountered
• Steps to reproduce the issue, if applicable

We strive to respond to support inquiries as quickly as possible, typically within 2 days. Please note that response times may vary depending on the volume of support requests we receive, but rest assured that we value your time and will work diligently to assist you.

Thank you for choosing MyRepoBot - Github/Gitlab/Bitbucket for Chat! We appreciate your trust and look forward to helping you have a seamless experience with our app.