Modihost paves the way towards new heights in the hospitality industry.

DEWI08

THE INDUSTRY IS ABOUT TO CHANGE

ModiHost creates an exceptional, personalized experience for the guest with a number of technologies like Watson Personal Assistant, chatbots, and direct interaction. The prediction of guests’ needs and preferences makes them feel special.

Modern hotels offer their guests more than just a room to stay the night — they create entire ecosystems for travellers. The goal is to do more than help a guest with a good night’s sleep and a hearty breakfast, it’s to make their trip a unique and unforgettable experience.

Great hoteliers say that success comes from the ability to anticipate your guests’ wishes. However, when guests’ requests are numerous and diverse, fulfilling them may become tricky.

Thanks to the featureful Modihost platform, we help hospitality companies with many things: expanding their opportunities, increasing revenue and fixing hotel management mistakes.

How do we benefit the hoteliers and the guests? Here’s an example!

Millennials prefer technology to be around in their lives, and they like trying new things. Smart rooms equipped with the latest advancements in technology that bring comfort to another level will surely make them happy with their stay. At the same time, we can offer high operational and management services efficiency to hotel owners. Our solution builds upon your existing system of hotel management, allowing you to work with devices and customization data more efficiently, making hotel management more straightforward and more convenient.

Next-generation hospitality technologies using artificial intelligence is what every hotel needs to achieve the next level of development.

The ModiHost platform is a unique development in hotel business management. It offers a wide range of features that are useful for both hotels and their guests.

How the Platform Works

ModiHost is an innovative SaaS hotel management system facilitating easy access to AI technologies for hotels of any size or complexity.

Using blockchain for transparency, the system harnesses the power of AI to deliver the best possible customer experience – for hotels and their guests. ModiHost predicts customers' needs beyond their expectations.

Hotels need tokens to access services from Modihost to facilitate guests’ needs or hotel operations using the platform’s capabilities and Artificial Intelligence.
Pools lend tokens to the hotels for Modihost operations. Pools receive rewards in return.
Pool tokens lent to hotel operations are in constant circulation, earning interest for the token holders. Every holder may join a pool to lend tokens to hotels.

How do guests benefit from the ModiHost system?

- experiences tailored to their interests

- client-oriented approach

- no language and communication barriers

- interaction with the hotel becomes automated

- rapid response

- quality customer care

- unique services

How do hotels benefit from ModiHost?

- significant sales boost

- decrease in operating costs

- a more extensive range of services

- Ease of deployment

- revenue boost

- reputation boost

- better customer care and service quality

The hotel business is a complex mechanism that consists of many elements. That is why hoteliers have to be able to make fast and solid decisions on a plethora of management issues all at the same time. Among those issues is the need to invest in upgrading the tech behind their systems.

In business development, it is crucial for every investment to be justified. This is why in the ModiHost hotel management system we have gathered only the proven solutions and modern technologies that can raise the quality of service along with the profits for the hotel.

One of the solutions we have developed is the embedded voice recognition system that can hold natural voice conversations with guests. It can confirm reservations and forward them to the hotel staff.

Keep in mind that the hotel staff won’t be engaged in these actions directly, but instead receive confirmed orders from the system, allowing personnel to work on improving service quality instead.

The hotel industry is one of the fastest-growing businesses of the tourism sector that is made up of a wide range of elements.

According to the UN World Tourism Organization, in 2018 the market has grown 6% and reached 1.4 billion travellers. This figure has been continuously increasing and has risen another for 4% over the first half of 2019.

Recently we have seen this sector adopt more and more machine learning algorithms that help boost the industry and its earnings to a whole new level. Machine learning has also found application in the ModiHost project.

The use of this technology will allow the platform to track and record hotel guests’ preferences and habits. Based on this data, the system will profile its clients, allowing hotels to offer tailored services to their guests. Besides, the system can match client profiles with data from other services that they haven’t used before but may become interested in later.

At Modihost, we believe that the primary purpose of any hotel management system is to combine three aspects — guest relations, service provider relations and hotel management — in one package.

This is why our HMS combines all these elements within the Modihost platform. The system is provided in the form of SaaS, offering access to the platform using open-source software and web-applications that can run on any OS or browser.

Besides, Modihost HMS allows almost instant integration into the majority of the leading online travel and booking agencies, opening up properties to the global audience. In its turn, artificial intelligence handles the real-time changes in pricing. With the help of AI, we can forget about rebooking, accidental double booking and other mistakes thanks to in-depth analysis and precise demand projection across all booking services.

We all like to feel special. Personal discounts, a compliment from the chef in a restaurant — this gives us a sense of uniqueness. Who doesn’t want more of that?

Let’s say you are staying at a hotel for the first time — the staff does not know anything about you. Sure, you will get a welcoming smile and a memorized ‘have a great stay’. Can’t expect much more than that. Now, imagine if you could submit a rider with all your preferences, desires, needs?

Our project creates a system which allows a hotel to get the data necessary for improving customer satisfaction. With our platform a hotel can optimize its workflow and reduce costs.

For instance, if the staff knows in advance that a guest doesn’t want their room cleaned daily, the hotel staff doesn’t have to waste time and resources cleaning it!

Thus, our AI-based system helps customers receive tailored service while also allowing hotel owners to save money and man-hours, increasing their profits!

Interesting information

In a study conducted by Teradata in 2017, it was revealed that almost all respondents (91%) expect significant difficulties in the process of integrating artificial intelligence into the activities of their enterprises!

40% of respondents expect obstacles due to lack of IT infrastructure;

34% of respondents fear to face a shortage of internal specialists;

33% of respondents believe that artificial intelligence technologies are only emerging today and the feasibility of their implementation is still too little justified;

30% of respondents believe that the introduction of artificial intelligence in the activities of the enterprise requires a large budget;

19% of respondents do not see sufficient economic justification for the use of artificial intelligence technologies in their actions;

20% of respondents are concerned that the introduction of artificial intelligence and automation technologies will affect jobs and employee morale.

This situation creates an opportunity for entry into the market of a new generation HMS based on artificial intelligence, which will be able to open access to technologies for mass use in the hotel business.

MARKET WITH ENORMOUS POTENTIAL

Hospitality is one of the Strongest Industries

1.6 billion

bookings in 2017

10.2%

of Global GDP

$570 billion

hotel industry market value

Meet Our Team

Stephan Radwitz

CEO

Several iconic construction projects such as the Carl-Benz Stadion, multi-purpose stadium in Mannheim and the Gläserne Manufaktur in Saxony, Germany.

Krish Mahajan

CTO

UPI (Unified Payments Interface) for the National Payments Corporation of India which is handled over 150 million transactions in its first month of operation.