Managed IT Support Microsoft Teams vs Google Meet vs Zoom: The Definitive Videoconferencing Fight
Managed IT Support Microsoft Teams vs Google Meet vs Zoom: The Definitive Videoconferencing Battle
The COVID-19 pandemic forced employees to work from house, but the show needed to go on somehow. Overnight, videoconferencing platforms turned into the lifeline that held companies together. Even as operations return to typical, videoconferencing providers are pouring resources into their products.
The two primary collaboration suites, Microsoft 365 and Google Workspace deal videoconferencing capabilities, but we would be remiss not to consist of one of the most popular videoconferencing apps in the market today-- Zoom.
At this moment, your business is practically ensured to have a videoconferencing platform currently. If not, or if you are seeking to change platforms, continue reading below for a breakdown of functions and options that will assist you make your decision.
Are your meetings long or short? Are you primarily fulfilling internally or with leads and customers? Will you be hosting webinars?
In the sections below, we will compare all 3 significant videoconferencing platforms based upon numerous metrics you need to consider prior to choosing the right one for your company.
Groups vs Meet vs Zoom: Integration with your other apps/services
Before diving into the full list of features for each platform, it is essential to understand how much you receive from the totality of what you are paying for.
Teams and Meet belong to larger performance suites, whereas Zoom is a standalone product with all the videoconferencing-specific features you may require. While Teams and Meet can be obtained individually, they are best bundled with their larger suites, Microsoft 365 and Google Workspace.
Case in point, a Zoom Pro subscription only offers you videoconferencing abilities. For less than Zoom Pro, the M365 Business Standard and Workspace Business memberships consist of a complete suite of business applications.
With Microsoft 365, you get a fully incorporated experience with managed it services desktop versions of Word, Excel, PowerPoint, and more. The greatest selling point of Microsoft is how quickly the apps deal with each other, and the biggest difference in between Teams and its rivals is how centralized the suite is.
Groups leaps perfectly from instantaneous messaging to video calls, with the ability to switch backward and forward in between them.
Google Meet is independent of Workspace's chat app, Google Chat. While users can use both Workspace apps all at once, the separation of the two is a bit counterintuitive.
With M365 and Teams, all chats, tape-recorded meetings, and files are all housed in the very same central location, making searchability far easier.
With Meet and Zoom, you will need to seek out saved chats from old conferences, or in the case of Meet, head over to Google Chat.
This is likewise the case when working on collective files. Any files connected in a Teams chat will appear under its files tab at the top of the window, suggesting you don't need to waste time chasing them down when you require them.
Microsoft offers even more applications in their plans than Google, though lots of go undetected.
For example, Microsoft Sway allows you to quickly grab and cut a recorded Teams satisfying that you can then house in your area within Teams itself.
In the case that someone gets here late to a meeting, or a staff member records the exact same meeting and lets it run for hours after its conclusion, you can quickly grab the part of the meeting you need and wait.
This bypasses the storage that would be consumed by an hours-long video clip, as well as the time it would take to submit, cut, and export said video from a video editing platform.
In addition, all three platforms do have combinations with different other organization applications, so make sure to look at compatibility with any apps you currently use, and these platforms.
Groups vs Meet vs Zoom: Features
Comparing Free Versions vs. Paid
Microsoft, Google, and Zoom have all adapted well to the need for particular features on their platforms, therefore the majority of the exact same features overlap throughout plans for all 3 suites. This consists of screen sharing, video recording, live captions, and everybody's favorite: custom-made backgrounds. As for some other features, they vary across each business's offerings.
A table portraying the different strategies and features of Microsoft Teams vs. Google Meet vs. Zoom Audio Conferencing On-the-Go
While present throughout the board, dial-in abilities vary throughout strategies. Meet offers dial-in totally free with any of their paid strategies, one of the biggest benefits that the platform has over its rivals.Groups provides its dial-in ability for $4 additional per user, each month; while Zoom's dial-in is toll-based.
Both Teams and Meet offer internet-based PBX services that can replace your in-house phones, while Zoom's toll-based setup is not useful.
Microsoft 365 Business Voice integrates perfectly with Teams, permitting employees to take service on the go, all with full connection.
Video Quality-- Who Supports the very best?
Since the time of this post, each platform shows video in HD, but the quality differs. Groups is capable of 1080p video at 30 frames per second if you have 1.5 Mbps of bandwidth.
Zoom likewise has 1080p video, but it is limited to the platform's service or business plans. 1080p can likewise be allowed by Zoom support in particular cases. Zoom's 1080p performance needs 1.8 Mbps of bandwidth for 1-on-1 calls and 2.5 Mbps on group calls.
Meet will default to 360p video, but it can send out and receive up to 720p video.
Audio quality across platforms depends upon microphone and speaker quality, in addition to the quality of your web connection.
Rooms and Workspaces-- Breaking Things Down
Breakout rooms are essentially meetings that run concurrently to the original videoconference. These were specifically necessary for virtual education, so teachers might break trainees out into different groups to learn.
There is a clear utility for breakout rooms in professional areas, too. If a bigger team is meeting about a task, breaking down tasks into smaller sized groups, breakout rooms might be a great option.
Both Teams and Zoom have breakout spaces belonging to their base platforms, throughout all plans. These spaces are basically meetings that are running all at once to the initial videoconference.
Meet enables breakout spaces through their basic and plus strategies, but not in the totally free or fundamental plans. Like many Google functions on less expensive strategies, you can add Google Chrome extensions, but this might be more of a headache than it is worth in the end.
Recently, Microsoft also rolled out Together Mode, which uses AI to place video individuals in numerous digital settings, together. While the utility is light, Together Mode could be a solid morale booster.
Teams vs Meet vs Zoom: Privacy and Safety
To its credit, Zoom reacted promptly to the "Zoom battle" of the early days of the pandemic, adding end-to-end encryption and boosting their privacy policy. Over 500,000 Zoom accounts were stolen and posted for sale online quickly afterwards.
While Meet has actually not had any popular occurrences of personal privacy breaches, Google has actually had lots of privacy issues and a performance history of collecting information for usage in marketing.
Microsoft has the best performance history of security and they also have the most transparent personal privacy policy.
All 3 platforms support two-factor authentication. Considering that 99% of cybersecurity attacks include a password it service gold coast element, two-factor authentication is a should if you want a genuine defense versus cybercriminals.
As a part of the larger M365 suite, all chats, notes, and files are secured and stored within OneNote and SharePoint, respectively.
In Addition, Microsoft Advanced Threat Protection (ATP) is readily available on its Business Premium and E5 plans, blocking potentially malicious content from being accessed by those in your company.
Microsoft also utilizes Data Loss Protection (DLP) to catch sensitive information being shared (like social security numbers), and automatically obstruct it from being sent.
Along with eDiscovery and legal holds within channels, talks, and files, Teams ensures you stay certified with all information storage guidelines.
A graphic showing the course of information as it is encrypted from Microsoft Teams through Microsoft 365.
Google does offer eDiscovery in their Business and Enterprise plans and DLP in their Enterprise plan only, however these are just restricted to Drive and Gmail. From what we can see Meet has no particularly noted DLP capabilities.Zoom does not use any of these functions on its main platform.
Overall, Zoom has reacted well to its personal privacy obstacles, but the modifications are largely cosmetic.
End-to-end file encryption (E2EE) is great to have, but its addition was more of an action to an issue than a complete option. It is unlikely that E2EE protects most users from more than file encryption in transit and at rest, like with Teams and Meet.
E2EE is most helpful in 1-on-1 discussions where delicate info might be shared, and it will be offered on Teams quickly according to Microsoft.
The videoconferencing business has less to worry about because they are a single-purpose app, dealing entirely with videoconferencing, and not the storage of files, talks, and other information like Microsoft or Google.
Based on track record alone, Microsoft stands well above the others in terms of security.
Due to the fact that your data is all saved in a single space, Teams and its security features take your productivity hub and turns https://rentry.co/shqnne2t it into your company's own information stronghold. This second level of security and personal privacy makes it the most safe, in our experience.
Groups vs Meet vs Zoom: The Verdict
Though many videoconferencing platforms have similar features, your company's exact requirements must identify whether you select Microsoft Teams, Google Meet, or Zoom.
For base-level features at an economical cost, it is difficult to beat Zoom, who is focused entirely on videoconferencing. For the most bang for your buck, Teams ties your entire company together in one space, with the best possible features and security available.
If you are trying to find an all-in-one cooperation hub that keeps all your communication in one space, we highly recommend Microsoft Teams.
IT Support Guys has leveraged the power of Microsoft 365 because 2008 when it was still called Business Productivity Online Suite (BPOS), and we have continued our partnership till today day.