Live Producer at Wargaming
Wargaming Saint Petersburg (Lesta Studio) is looking for Live Producer with console game development experience.
About us:
At the moment, the headliner of development in St. Petersburg is a MMO project World of Warships, which became an acclaimed Wargamingbestseller along with the legendary game World of Tanks, which is listed in the Guinness World Records for the most players online simultaneously and has more than 80 million registered users worldwide. We have launched development of World of Warships for PS4 and Xbox One.
The goal of the person is to keep the existing audience engaged and happy while monetizing them to full potential, by being creative in using tools available.
What you will be doing (if you are a Superhero and can do everything by yourself, but in reality you will be supervising three main areas: in game event, game shop, community):
In game events planning and execution
- Designing, creating, analyzing effects of SSEs
- Be responsible for SSE to run perfectly on production
- Creating necessary communication loops within the org about these activities
Monetization events planning and execution
- Designing, creating, analyzing effects of ingame store bundles / sales / promotions
- Creating necessary communication loops within the org about these activities
Community management
- Managing the community and ensuring the community tone of voice is proper
- Brinign analyzed community feedback to dev team
- Be an advocate of the community within the org
- Push community related features / requests into development roadmap by providing clear explanations on why this or that feature needs to be done, etc.
Skills required:
Excellent written and verbal communication skills
- Talking and writing will be a big part of the job, it would be cool if he can do it.
Ability to negotiate and form consensus
- There will be a lot of heated discussions \ debates \ quarrels and fights, need to know how to work with it.
English so you can communicate in written and verbal form
- Community is English, main markets are foreign, so English language is a must.
Managerial skills (or potential in the area)
- You will (eventually) have multiple disciplines in the team, that will play a crucial role in building an engaging live ops for the title, therefore it is expected for you to manage these people on daily basis.
- Community management
- Designers / Mathematicians
Deep understanding of free to play games and free to play game market
- Learning by mistakes is a good thing, but sometimes it's better to steal a good idea or an approach from a competitor. Also knowing the history of what worked in the industry and what didn't helps in making higher quality decisions.
- Understanding of free 2 play metrics, what means what and what implication every metric has. As well as understanding of logic of what actions could cause what deviation in these metrics.
- MAUs, DAUs, DARPUs, Conversions, D30, Cohorts, Funnels and other LTVs of this world are your best friends
Skills that are a plus, depending on the background the person is coming from. Everything will do.
Product management experience is a plus
- Certain knowledge is expected from the candidate on tools and ways on how to understand what customers want and how to meet their expectations, product management experience shall definitely help
Community management experience is a plus
- Monetization and events come hand in hand with community perception and thus understanding how to read community sentiment, how to position things we offer will be very beneficial
Development experience is a plus
- Dev Team is your best friend, you will be working very closely to the dev team, and being able to understand all the pitfalls and misfortunes of development helps.
Previous experience in day-to-day work as a content designer / modder / scripter is a plus
- WoWsL is a lean and mean team, sometimes you will need to make your hands dirty and go put some XMLs together by yourself.
Online commerce / monetization experience / analytics experience is a plus
- Merchandizing, Elasticity, Price sensitivity are not random words
We offer:
- Interesting, challenging work on unique world-class game projects as a part of the successful, professional, and well-coordinated team with the opportunity to gain invaluable experience working alongside leading industry professionals
- Comfortable working conditions in a spacious modern office near Ladozhskaya metro station
- Voluntary health insurance, corporate gym membership, additional professional training
- The opportunity to participate in the creation and to influence the evolution of a unique game project
- Bringing out your full potential!