Legal Request Policy

Requests from Law Enforcement

We are committed to combating financial crime, fraud, and other serious offenses. As part of this commitment, we cooperate with law enforcement authorities in accordance with applicable laws, including data protection and privacy regulations.

To ensure efficient handling, we kindly ask that all submitted requests:

• Are directly related to a specific and serious criminal investigation
• Clearly demonstrate a link to our services or users
• Include valid legal documentation

Please note that we are unable to process informal inquiries or speculative requests not supported by sufficient legal basis.

Our goal is to support legitimate investigations while safeguarding user privacy and ensuring regulatory compliance.

We are here to help and will do our best to respond to all valid and properly submitted requests.

Please note that we only process requests submitted by duly authorized law enforcement and government authorities. We do not process requests from private investigators, law firms, or individuals, unless such requests are accompanied by a valid and binding legal order issued by a competent authority.

Minimum Requirements for Legal Requests

In order for your request to be considered and processed, it must meet the following minimum criteria:

• A legally valid and binding request issued on official agency letterhead;
• The request should be written in English. Requests in other languages may not be processed unless accompanied by a certified English translation.
• Identification of the requesting officer, including:

— Full name and official title

— Name of law enforcement agency and department

— Government-issued email address and phone number

• Jurisdictional authority and legal basis, including references to relevant legislation under which the request is made;
• Clear description of the nature of the criminal offense, including:

— Classification of the crime (e.g., fraud, money laundering, terrorist financing, ransomware, violent crime, etc.)

— Concise summary of the investigation and how it relates to the user and the requested information

• Justification of the direct connection to our services, including:

— A clear explanation of how the individual is linked to the crime

— Supporting evidence showing that the information sought is necessary for the investigation

• User-specific identifiers relevant to our platform, such as:

— Wallet address(es) specifically attributed to the user (requests referring only to hot wallets or generic platform addresses will not be processed)

— Transaction hash(es) and corresponding timestamps

— Any user ID, account reference, or communication logs if applicable

• A complete transactional path, if available, clearly illustrating the flow of funds or assets and how it connects the user to the suspected criminal activity. Requests lacking a logical or traceable path to the crime may be delayed or declined.
• The request must clearly specify the exact information being sought in connection with the investigation. The request must be proportionate and limited to what is necessary for the stated investigative purpose. Data disclosure will be carried out strictly within the scope of the request and in accordance with applicable data protection laws.
• Stamp and signature of the authorized official submitting the request.
• The request must be addressed specifically to our company. Requests intended for or issued to other VASPs, platforms, or exchanges will not be processed and will be returned with a note of non-applicability.

Please note that requests which do not meet the above requirements or contain insufficient detail may not be processed or may require further clarification, resulting in delays. All law enforcement requests must be submitted to our official email address: lawenforcement@001K.bot.

Requests sent to other email addresses may not be processed.

User Notification

Where legally permitted and unless explicitly prohibited by the requesting authority or applicable law, the Company reserves the right, at its sole discretion, to notify the affected user or account holder about the existence of a request for information relating to their account.

Such notification will not be made where:

• the request contains a confidentiality or non-disclosure requirement;
• disclosure is prohibited by applicable law; or
• the Company reasonably believes that notification could interfere with an ongoing investigation or otherwise adversely affect its outcome.

Transaction Verification with Third-Party Services

Where a transaction under review appears to originate from or be associated with a third-party service, intermediary, or business partner, the Company may, where appropriate and where legally permitted, contact such service or entity for the purpose of verifying transactional details or obtaining additional information necessary to ensure the accuracy and completeness of the Company’s response to the request.