Lead AI Workplace Solutions Engineer

Company: EPAM Systems

We are looking for a Lead AI Workplace Solutions Engineer to drive modern collaboration and AI-powered productivity across the enterprise. This role focuses on enabling, integrating, and governing workplace and AI solutions to deliver secure, scalable, and efficient digital experiences.
Unlock the potential of remote work in Kazakhstan, giving you the flexibility to work from home or access our offices in Astana, Almaty or Karaganda.
Responsibilities
* Manage and evolve Microsoft Teams and core collaboration services
* Enable and support AI-powered tools, ensuring proper governance, adoption and cost control
* Drive onboarding, licensing and compliance processes for AI applications and development tools
* Implement automation and integrations using Microsoft Graph and related technologies
* Provide advanced support for complex cross-platform issues
* Ensure security, compliance and alignment with enterprise AI governance standards
* Collaborate with cross-functional teams to design and improve workplace and AI solutions
* Maintain documentation and contribute to service enablement and knowledge sharing
Requirements
* 5+ years of experience with Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools
* Expertise in AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor and similar platforms
* Understanding of modern cloud platforms and identity management (e.g., Entra ID)
* Familiarity with automation and scripting (PowerShell, Python)
* Knowledge of AI governance, compliance and responsible use practices
* Strong troubleshooting skills across integrated workplace and AI environments
* Proficiency in Cloud, Generative AI Fundamentals and Microsoft Azure
* Competency in Microsoft Teams Platform
Nice to have
* Familiarity with Anthropic Claude and ITSM Service Design
* Knowledge of Microsoft 365 and Online Video Platforms
* Understanding of Telephony and Voice Systems
We offer
* We connect like-minded people:
* Delivering innovative solutions to industry leaders, making a global impact
* Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
* Opportunity to work abroad for up to two months per year
* Relocation opportunities within our offices in 55+ countries
* Corporate and social events
* We invest in your growth:
* Leadership development, career advising, soft skills and well-being programs
* Certifications, including GCP, Azure and AWS
* Unlimited access to LinkedIn Learning and Udemy
* Free English classes with certified teachers
* Discounts in local language schools, including online courses for the Kazakh language
* We cover it all:
* Participation in the Employee Stock Purchase Plan
* Monetary bonuses for engaging in the referral program
* Medical & family care package
* Six trust days per year (sick leave without a medical certificate)
* Coverage of psychology sessions of your choice
* Benefits package (sports activities, a variety of stores and services)
* Housing support program: preferential mortgage access via Otbasy Bank partnership
EPAM is a team of technologists and innovators united by a passion for technology. In Kazakhstan, we operate across all cities with offices in Astana, Almaty, and Karaganda and work with the world's leading companies from different industries. In 2023, EPAM received the Export Excellence Award at the esteemed Digital Bridge Awards, showcasing our commitment to excellence and innovation.

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