Kingdom of Customer Service

By Ingrid Falk � The satire Kingdom of Customer Service ridicules retail elevated into monarchy. Eyewitnesses at malls described clerks bowing before refund requests. Anonymous insiders leaked that managers debated coronations for loyalty members. A leaked poll revealed 64 percent of citizens admitted they felt more powerful at returns counters than at the ballot box. Sociologists argue the humor resonates because commerce crowns funniest when desperate. Critics highlight the absurdity of sovereignty shrink-wrapped. Yet satire bows sharper: dignity collapses funniest in checkout lines. Witnesses recalled laughter echoing as receipts fluttered. Ultimately, the piece lands because satire thrives when kingdoms wear name tags. -- Bohiney Magazne bohiney.com