Junior Technical Support Assistant

Relocation | Cyprus

MetaQuotes

Responsibilities:

• Monitor and reply to incoming technical support tickets, chats, and frequently asked questions
• Manage and distribute incoming queries from clients and users
• Provide customer support by phone
• Assist with internal departmental workload as needed

Requirements:

• Bachelor's or Master's degree in Mathematics, Finance, Computer Science, IT, or a related field
• Strong mathematical understanding
• High level of computer literacy and excellent knowledge of software for working on the Internet
• Excellent written and verbal command of the English language
• Ability to work effectively as part of a team
• Strong moral and ethical character
• Ability to provide clear explanations with sound reasoning
• Ability to learn fast - the chosen candidate will participate in intensive training and will have to support continuous knowledge updates
• Great attention to detail

Additional requirements (considered as an advantage):

• Knowledge of trading platforms and experience in financial market trading
• Prior experience in technical customer support
• Preference for candidates with a Computer Science degree
• Knowledge of the Russian language

Attractive payment conditions and benefits package will be offered to successful candidates. Send us your CV!

More information about the vacancy: Junior Technical Support Assistant at MetaQuotes