Junior Sales Executive

Company: OpenCommerce Group

JOB DESCRIPTION
* Conduct 1:1 outreach to sellers who have engaged with Growth team activities but have not yet converted.
* Follow up with new users to understand activation barriers, assist with setting up their first workflow, and drive conversion from free users to paid customers.
* Gather user feedback and success stories to support the Growth team in developing case studies, testimonials, and social proof materials.
* Re-engage churned users by identifying reasons for cancellation and offering suitable plans, promotions, or new free-tier options.
* Participate in ShopBase and eCommerce communities, support community engagement initiatives, identify merchants facing relevant challenges, and approach them naturally with tailored solutions.
* Conduct personalized outreach to Shopify store leads sourced from platforms such as Storleads and BuiltWith.
* Follow up with newly installed users to understand onboarding challenges, help them launch their first workflow, and encourage paid plan adoption.
* Proactively request reviews and testimonials from merchants who have achieved positive results, with a target of securing at least 5 quality reviews.
* Collaborate with the Growth team to nurture leads generated through community seeding campaigns, content initiatives, and other marketing activities.
* Reconnect with churned users to understand their reasons for leaving and explore opportunities to win them back through appropriate plans, offers, or newly introduced free-tier options.
REQUIREMENTS
* Minimum 2 years of experience in Business Development, Sales, preferably working with international clients or markets.
* Strong English communication skills (both written and spoken), with the ability to communicate naturally and confidently without relying on scripts; skilled at asking insightful questions to uncover customer needs, pain points, and business opportunities.
* Proactive in prospecting, outreach, and new business development; capable of independently identifying, testing, and optimizing outreach strategies tailored to different customer segments.
* Experience working with eCommerce merchants or selling, consulting, and implementing products/services for the eCommerce industry.
* Prior experience with or strong familiarity with platforms and ecosystems such as ShopBase, Shopify, or other eCommerce-focused SaaS solutions is highly preferred.
BENEFITS
* Competitive monthly compensation, paid in full with a transparent contractor arrangement.
* Have 2 options:
+ Check in 13h30, check out 21h30
Or
+ Check in 15h, check out 0h
* Have break-time 1 hour.
* 100% remote working, offering flexibility and location independence.
* Freelance/Contractor engagement, providing autonomy and flexible working arrangements.

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