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Andover, Massachusetts, United States

Infinity Business Consultants, Inc.

Dan Lerner: Flourishing in Your Design and Career

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Making your business first! maryjane@theinfinityconsultants.com

Medical consulting business consisting of both billing & concierge leadership for both large and small medical facilities and individual physician’s offices for 1) proper medical dispute resolution, 2) how to properly enhance billing and collections, 3) improving cash flow and revenue, 4) reducing write-offs, 5) decreasing accounts receivables, 6) developing billing strategies for multi-disciplinary practices, 7) build, develop and train billing departments and 8) improve patient visits by…

Medical consulting business consisting of both billing & concierge leadership for both large and small medical facilities and individual physician’s offices for 1) proper medical dispute resolution, 2) how to properly enhance billing and collections, 3) improving cash flow and revenue, 4) reducing write-offs, 5) decreasing accounts receivables, 6) developing billing strategies for multi-disciplinary practices, 7) build, develop and train billing departments and 8) improve patient visits by introducing the public to the providers and physicians of both medicine and rehabilitation disciplines. Facility claims auditing which helps to identify discrepancies between records and billing. Ensure proper credentialing for providers. Training on patient database accounting software, ICD-9/CPT codes. Instruct on how to properly negotiate workers’ compensation and personal injury claims with insurance companies and attorneys. Maintain compliance with HIPAA, medical/legal/ethical issues, and OSHA rules for medical facilities. Recognize any legal or regulatory issues within a facility, address them, and work on a project, which will ensure compliance. Implement and author policies and procedures manuals.

Dec 2014 - Present 7 years 9 months

Practice Manager of thriving Plastic Surgery and Dermatology office. Incorporating all skills of consulting, office management, efficiencies and improvement, and medical billing

Mar 2011 - Dec 2013 2 years 10 months

Practice Administrator for the departments of Orthopaedics, an employed physician practice and Visiting Physicians which is a hospital-based practice consisting of Cardiology, Nephrology and Ophthalmology. Managed 5 physicians & 2 mid-levels as well as 2 RadTechs, 3 MA's, a surgical scheduler and 5 front office/billing and coding staff members in all (16.75 FTE’s). Management of the above multi-location departments and staff members overall daily operations, budgets, patient flow and…

Practice Administrator for the departments of Orthopaedics, an employed physician practice and Visiting Physicians which is a hospital-based practice consisting of Cardiology, Nephrology and Ophthalmology. Managed 5 physicians & 2 mid-levels as well as 2 RadTechs, 3 MA's, a surgical scheduler and 5 front office/billing and coding staff members in all (16.75 FTE’s). Management of the above multi-location departments and staff members overall daily operations, budgets, patient flow and schedules to ensure the highest delivery of care to patients. Auditing of documentation to ensure proper clinical information threshold is reached to comply with Meaningful Use; created all budget proposals and budget criterion, monthly Kreg reports noting any variances, all staff members time cards examined and approved; maintenance of physician surgical, office and call schedules (including incorporating targeted RVU’s into the criteria to meet the expected threshold), contract negotiations with outside representatives from suppliers, facilitator/planner of all staff meetings, Allscripts PM/EMR electronic medical record usage, active participation in Manager’s and Leadership meetings as well as participation in the Leadership Development Institute of North Country Hospital. Ensure proper training for all clinical and support staff. Review billing and collections reports as well as assist billing/coding staff with accounts receivable management. Coordination with Human Resources to interview, hire, train and discipline staff as necessary. Yearly staff evaluations as well as salary recommendations. Evaluate and standardize office procedures. Approve time off requests making sure that adequate staffing is noted for each division of every department.

Sep 2006 - Jan 2008 1 year 5 months

Part-time professor, taught specific aspects of medical billing, coding, medical office procedures, medical billing software platforms, keyboarding, and medical transcription to adult students.

Mar 2003 - Jul 2006 3 years 5 months

Managed a staff of 14 individuals spread across 3 clinic locations including 2 medical doctors, 2 chiropractors, 2 physical therapy assistants and 8 support staff members. Maintained all aspects of billing, collections, staff scheduling/training, budget management and accounts receivables, prepared monthly financial reports and statements for a Multi-Disciplinary Practice, which specialized in the rehabilitation of orthopedic injuries and surgical referrals. Developed billing strategies…

Managed a staff of 14 individuals spread across 3 clinic locations including 2 medical doctors, 2 chiropractors, 2 physical therapy assistants and 8 support staff members. Maintained all aspects of billing, collections, staff scheduling/training, budget management and accounts receivables, prepared monthly financial reports and statements for a Multi-Disciplinary Practice, which specialized in the rehabilitation of orthopedic injuries and surgical referrals. Developed billing strategies for maximum reimbursement within the guidelines of Medicare/Medicaid, Workers’ Compensation, HMO’s, PPO’s, personal injury and private pay patients. Built and implemented billing department policies; billing system selection, continuing education of myself and staff to remain up to date on all filing deadlines, coding and procedure codes maintenance. Updated and trained all staff with regards to billing, coding, compliance, OSHA standards for medical facilities, HIPAA, medical/legal/ethical obligations, organized training seminars which taught physicians and support staff proper function of facility as well as overall clinic goals. Enhanced knowledge by intense, in-house monthly continuing education classes to support staff. Focused on practice development and extensive marketing to enhance the public’s perception of a detail-orientated and professional clinic with a multi-disciplinary approach to wellness and rehabilitation.

Feb 1998 - Feb 2002 4 years 1 month

Managed the daily operations of a Chiropractic/Orthopedics non-surgical based practice. Attended to the entire day-to-day operations of the office to include, patient/customer satisfaction, medical billing/development/training, employee scheduling, budgets, generated monthly and yearly fiscal statements which outlined very specific aspects of practice’s financial standing, management of patient accounts/receivables, practice logistics/accounts payable to include: building maintenance…

Managed the daily operations of a Chiropractic/Orthopedics non-surgical based practice. Attended to the entire day-to-day operations of the office to include, patient/customer satisfaction, medical billing/development/training, employee scheduling, budgets, generated monthly and yearly fiscal statements which outlined very specific aspects of practice’s financial standing, management of patient accounts/receivables, practice logistics/accounts payable to include: building maintenance needs/payments, scheduling of seasonal property management (ie snow removal, landscaping)

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Practice Administrator with 24 years of experience in Healthcare Operations and Leadership

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