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Turn your iOS device into a customer service hub.
Engage with your customers whenever you want, wherever you are. Get notified about a new message and never miss another chance to make a sale.
Deliver superb customer experience via iPhone with handy insights about the visitor like viewed pages or products in their cart.
Writing messages on your iPhone can be a pain. With message templates, you can send even the longest answers with just a few clicks.
When talking to a returning customer, scroll up to see the previous conversations and get more context. No need to search in the archives.
With a built-in ticketing system, you can solve complex customer problems anytime, wherever you are. All you need is your iPhone.
With LiveChat, you’re not pinned to your desk. Switch to the iPhone app anytime and continue the chats that you’ve started on your desktop.
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Customers can easily start chats from their phone or tablet with Pure Chat’s mobile-optimized chat box. When someone reaches out to your team, the chat box will pop up on their current page, so you can provide instant answers without forcing website visitors to switch back and forth between webpages.
Great mobile chat app by MollyER21 I heard of Pure Chat and got it up and running on my site in a matter of minutes. And now I can talk with prospects directly from my phone. Can't get much better than that!
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Chat with customers from your iPhone, iPad or Apple Watch.
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Now you can ask for information, schedule appointments, and even make purchases right in Messages on your iPhone or iPad. Which makes connecting with your favorite companies as easy as texting your favorite people.
If you’re looking up a company in Maps, Safari, or Search, simply tap the Messages icon to send a text. Many businesses also let you start a conversation directly from their own app or website.
Only you can start a conversation. And when you do, the company can’t see personal information, like your name or phone number, unless you choose to share it for appointments or deliveries. Once you delete a message thread, the company can’t contact you again until you start another conversation.
Most often, your conversations will be with a live agent. You might get a fast, automated response for simple requests, but a real person will be available if needed.
If you’d like to make a purchase, you can complete it using Business Chat. With Apple Pay, it’s even easier because you can pay with just a touch or a glance without leaving the Messages conversation.
Why wait on hold to ask a question when you can simply get a text instead? If you’re too busy to reply at the moment, no problem. You can get back to the conversation when it’s convenient. Scheduling an appointment is easy, too. Because Business Chat is built into iOS, it can let you know about any conflicts on your calendar.
We’re already working with a variety of innovative companies who want to connect to their customers through Business Chat. And we’ll be adding many more partners over time.
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