Introducing parental controls

我们正在推出家长控制以及新的家长资源页面（在新窗口打开） (https://chatgpt.com/parent-resources?openaicom-did=5e32f27f-cc0b-4484-98a7-636203c405d0&openaicom_referred=true)， 以帮助家庭引导 ChatGPT 在家中的使用。家长控制从今天起向所有 ChatGPT 用户开放，允许家长将自己的帐户与其青少年帐户关联并自定义设置，以提供安全且符合年龄的使用体验。

这项工作是我们持续努力的一部分，旨在让 ChatGPT 对所有人更有帮助（https://openai.com/index/building-more-helpful-chatgpt-experiences-for-everyone/），并为家庭提供工具以支持青少年使用 AI。我们此前已表示正在构建长期的年龄预测系统（https://openai.com/index/building-towards-age-prediction/），该系统将帮助我们预测用户是否未满 18 岁，以便自动应用适合青少年的设置。家长控制是赋予家长管理其青少年 ChatGPT 使用体验能力的重要一步。

我们与专家、包括 Common Sense Media 在内的倡导组织以及政策制定者（包括加利福尼亚州和特拉华州的总检察长）紧密合作，以帮助制定我们的做法，并计划随着时间的推移不断完善和扩展这些控制措施。

“这些家长控制为父母管理青少年使用 ChatGPT 提供了一个很好的起点。家长控制只是保障青少年网络安全的拼图之一——它们在与关于负责任使用 AI 的持续对话、明确的家庭技术规则以及积极参与了解青少年在线活动等措施结合时效果最佳。”——Robbie Torney，Common Sense Media，AI 项目高级总监

开始使用

要设置家长控制，父母或监护人向其青少年发送邀请以关联账户。青少年接受后，父母可以在自己的帐户中管理青少年的设置。青少年也可以邀请父母进行关联。

一旦关联，父母可以在帐号设置的简单控制页面中自定义青少年的 ChatGPT 使用体验。如果青少年解除关联，家长会收到通知。

为关联的青少年帐户提供更强的保护

作为家长控制的一部分，我们为已关联的青少年账户推出了增强的安全保护。父母与青少年关联账户后，青少年账户将自动获得额外的内容保护，包括减少图像性描写、减少病毒挑战内容、限制性或浪漫/暴力角色扮演以及极端美颜相关内容，以帮助使其体验符合年龄。

这些保护措施是基于对现有研究的谨慎审查，以理解青少年独特的发展差异而制定的。

父母可以选择关闭此设置，但青少年用户无法更改此项设置。

安全防护有帮助，但并非万无一失，若有人有意规避，仍可能绕过。我们将继续谨慎迭代和改进。我们建议父母与青少年讨论健康的 AI 使用及对他们家庭而言的合适方式。

自定义青少年的体验

我们还为父母提供了一些可自定义的功能。父母可以在简单的控制页面中：

• 设定安静时段，或指定 ChatGPT 不能使用的特定时间。
• 关闭语音模式，以移除在 ChatGPT 中使用语音模式的选项。
• 关闭记忆功能，使 ChatGPT 在回复时不会保存和使用记忆。
• 取消图像生成功能，使 ChatGPT 无法创建或编辑图像。
• 选择退出模型训练，使其青少年的对话不会被用于改进驱动 ChatGPT 的模型。

这些设置是可选且灵活的，便于家庭选择最适合自己的方式。

家长控制的通知

我们知道有些青少年在困难时刻会求助于 ChatGPT，因此我们建立了新的通知系统，帮助家长在可能出现严重问题时及时获知。

我们增加了保护措施，帮助 ChatGPT 识别青少年可能有自伤倾向的潜在迹象。如果系统检测到潜在危险，一小队受过特殊训练的人员会复核情况。如果出现急性危机迹象，我们将通过电子邮件、短信和手机推送通知联系父母，除非他们选择不接收此类通知。

我们正在与心理健康和青少年专家合作设计这一流程，因为我们希望尽可能做到合适。没有系统是完美的，我们也知道有时可能会误报，但我们认为在不确定时提醒父母以便他们介入，总比保持沉默要好。

我们也在研究在何种流程和何种情况下联系执法或其他应急服务，例如当我们检测到即时的生命威胁且无法联系到父母时。

即便在这些罕见情况下，我们也非常重视青少年的隐私，并且只会共享家长或急救人员为保护青少年安全所需的最少信息。

供父母使用的资源

家庭正在以越来越多的方式将 ChatGPT 融入日常生活，无论是使用学习模式处理学业、头脑风暴周末活动点子，还是解答日常问题。对一些家庭来说，这也是与孩子一起探索 AI 的第一步。因此我们希望为父母提供关于 ChatGPT 以及如何引导青少年安全、积极使用它的信息。

我们创建了新的家长资源页面（在新窗口打开） (https://chatgpt.com/parent-resources?openaicom-did=5e32f27f-cc0b-4484-98a7-636203c405d0&openaicom_referred=true)， 将所有内容汇集在一个地方。页面解释了 ChatGPT 的工作原理、可用的家长控制，并提供了青少年如何将其用于学习、创造力和日常生活的想法。这只是一个起点，我们计划定期更新，包括提示、指南、专家建议和对话话题，旨在为父母在家庭使用 AI 时提供支持。

展望未来

在未来几个月，我们正在构建一个年龄预测系统（https://openai.com/index/building-towards-age-prediction/），该系统将帮助我们预测用户是否未满 18 岁，以便 ChatGPT 可以自动应用适合青少年的设置。在我们不确定用户年龄的情况下，我们将采取更安全的做法，主动应用青少年设置。在此期间，家长控制将是父母确保其青少年被纳入适龄体验的最有效方式。

这是向前迈出的重要一步，但我们的工作还未完成。我们将继续投入开发功能，帮助父母和青少年安全、自信地使用 ChatGPT，并会分享我们的进展。

We’re rolling out parental controls and a new parent resource page⁠ to help families guide how ChatGPT works in their homes. Available to all ChatGPT users starting today, parental controls allow parents to link their account with their teen’s account and customize settings for a safe, age-appropriate experience.

This work is part of our ongoing effort to make ChatGPT helpful for everyone⁠, and to give families tools to support their teens’ use of AI. We’ve previously shared that we’re building toward a long term age prediction system⁠ that will help us predict whether a user is under 18 so that ChatGPT can automatically apply teen-appropriate settings. Parental controls are an important step in giving parents the ability to control their teen’s experience with ChatGPT.

We’ve worked closely with experts, advocacy groups including Common Sense Media, and policymakers, including the Attorneys General of California and Delaware, to help inform our approach, and expect to refine and expand on these controls over time.

“These parental controls are a good starting point for parents in managing their teen’s ChatGPT use. Parental controls are just one piece of the puzzle when it comes to keeping kids teens safe online, though—they work best when combined with ongoing conversations about responsible AI use, clear family rules about technology, and active involvement in understanding what their teen is doing online.” —Robbie Torney, Senior Director, AI Programs, Common Sense Media

Getting started

To set up parental controls, a parent or guardian sends an invite to their teen to connect accounts. After the teen accepts, the parent can manage the teen’s settings from their own account. Teens can also invite a parent to connect.

Once linked, parents can customize their teen’s experience in ChatGPT in a simple control page in account settings. If a teen unlinks their account, their parent will be notified.

Stronger safeguards for linked teen accounts

As part of parental controls, we’re rolling out enhanced safeguards for linked teen accounts. Once parents and teens connect their accounts, the teen account will automatically get additional content protections, including reduced graphic content, viral challenges, sexual, romantic or violent roleplay, and extreme beauty ideals, to help keep their experience age-appropriate.

These safeguards were guided by careful review of existing research to understand teens’ unique developmental differences.

Parents will have the option to turn this setting off if they choose, but teen users cannot make changes.

Guardrails help, but they’re not foolproof and can be bypassed if someone is intentionally trying to get around them. We will continue to thoughtfully iterate and improve over time. We recommend parents talk with their teens about healthy AI use and what that looks like for their family.

Customizing your teen’s experience

We’re also giving parents additional features they can customize for their teens. From a simple control page, parents can:

• Set quiet hours, or specific times when ChatGPT can’t be used. 
• Turn off voice mode, to remove the option to use voice mode in ChatGPT. 
• Turn off memory, so ChatGPT won’t save and use memories when responding.
• Remove image generation, so ChatGPT won’t have the ability to create or edit images. 
• Opt out of model training, so their teen’s conversations won’t be used to improve models powering ChatGPT.

These settings are optional and flexible so families can choose what works best for them.

Notifications in parental controls

We know some teens turn to ChatGPT during hard moments, so we’ve built a new notification system to help parents know if something may be seriously wrong.

We’ve added protections that help ChatGPT recognize potential signs that a teen might be thinking about harming themselves. If our systems detect potential harm, a small team of specially trained people reviews the situation. If there are signs of acute distress, we will contact parents by email, text message and push alert on their phone, unless they have opted out.

We are working with mental health and teen experts to design this because we want to get it right. No system is perfect, and we know we might sometimes raise an alarm when there isn’t real danger, but we think it’s better to act and alert a parent so they can step in than to stay silent.

We are also working on the right process and circumstances in which to reach law enforcement or other emergency services, for example if we detect an imminent threat to life and are unable to reach a parent.

Even in these rare situations, we take teen privacy seriously, and will only share the information needed for parents or emergency responders to protect a teen’s safety.

Resources for parents

Families are finding more ways to bring ChatGPT into daily life, whether it’s tackling schoolwork with study mode, brainstorming weekend ideas, or just answering quick questions. For some, it’s also a first step into exploring AI together. So we want to give parents the information they need about ChatGPT and how to guide their teen toward safe and positive use.

We’ve created a new parent resource page⁠ to bring everything together in one place. It explains how ChatGPT works, the parental controls available, and offers ideas for how teens can use it for learning, creativity, and everyday life. This is just a starting point and we expect to regularly update it with tips, guides, expert advice, and conversation starters so parents feel supported as their family’s use of AI grows.

Looking ahead

Over the coming months, we’re building an age prediction system⁠ that will help us predict whether a user is under 18 so that ChatGPT can automatically apply teen-appropriate settings. In instances where we’re unsure of a user’s age, we’ll take the safer route and apply teen settings proactively. In the meantime, parental controls will be the most effective way for parents to ensure their teens are opted into our age-appropriate teen experience.

This is an important step forward, but our work isn’t done. We’ll continue to invest in features that help parents and teens use ChatGPT safely and confidently, and share our progress.

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