Instructional Designer

Relocation | full time

Cority
Job description

Primary responsibilities:

General

Maintain and develop the capacities of our LMS platforms
Incorporate technology and adult learning theory to increase offerings of training solutions.
Guide and mentor other team members in the best practices for instructional design.
Demonstrate a willingness to be an active participant in initiatives that have fundamental impact on the organization.
Work collaboratively with cross functional teams to create and support learning initiatives and LMS governance.

LMS Responsibilities

Provide support to the day-to-day operations and administration of the LMS and supporting systems, including specific responsibilities for content and user profile database maintenance.
Provide end-user support and acts as a subject matter expert for the LMS.
Identify, analyze, and respond to end user issues and problems such as access to online course content, to isolate the issue and take corrective action, which may include referral to next tier level of support.
Conduct User Acceptance Testing for new learning objects and system enhancements. Co-ordinates the implementation of learning modules from a technical perspective ensuring functionality and quality control.

Content Creation Responsibilities

Create new training following the ADDIE process/framework
Responsible for the design, development, and maintenance of training courses
Conduct gap analysis of current programs and requests, and work collaboratively with subject matter experts (SMEs) to assess stakeholder learning needs and develop appropriate curriculum to meet learning requirements.
Develop a repeatable, scalable education program in support of learning objectives and outcomes for different audiences
Develop stand-alone material and courses with information provided by SMEs
Guide SMEs to create high quality training courses.
Evaluate and report on the business impact of learning programs through the use of learner evaluations and product usage metrics

Partners

Empower Partners to build their skillset and confidence by obtaining Cority certifications to demonstrate the essential knowledge necessary to successfully manage the implementation and maintenance of Cority platform solutions.
Support ongoing training to ensure Partner Channel success (e.g. new functionality, new products).

Client-facing Employees

Working with Product and Product Marketing to ensure Cority Consultants and Sales have an appropriate understanding of the Cority solutions.

For Customers

Partner with SMEs to provide engaging, comprehensive training curriculum and content for Cority customers.
Program should be scalable and results oriented.
Provide valuable content for the Cority User Community to support customer engagement and user adoption.

Qualificationsand characteristics of an ideal candidate:

Education: University or College degree (postgraduate and above in an EHQS and/or IT related field preferred).
Degree or certificate in instructional design, learning design, e-learning content development, adult education, or related field.
Experience with implementing a Certification and Badging programs
Experience: 5-7 years in EHSQ software, consulting, and/or software training is preferred asset
Understanding of training best practices for SaaS / software
Intermediate or Advance knowledge of LMS system functionality or database functionality
Industry standards, SCORM for e-learning courseware and learning systems.
Intermediate/Advance knowledge of LMS management.
You have a high attention to detail, and a commitment to quality is evident in your work.
You’re organized, yet ready to adapt your plans when timelines or priorities change.
Previous experience on corporate strategic initiatives or project management is considered an asset.
Tools: Previous experience with Salesforce, MS Teams and Docebo an asset

Must-Haves:

Three to five years’ experience developing, planning, and implementing training programs, with at least two years in an eLearning environment.
Excellent planning and organizing skills, with the proven ability to prioritize, handle multiple assignments, work accurately within tight timelines, and interact collaboratively in a team environment.
LMS experience – Docebo preferred
Proven working experience in instructional design and content authoring tools/instructional technology (Ex. Captivate, Camtasia).
Audio and video editing skills
Exceptional communication skills
Strong attention to detail and organization
Strong collaboration skills
Able to self-motivate and work independently
Able to take initiative and have foresight
Handle challenges and devise solutions

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