IMPLEMENTATION SPECIALIST

IMPLEMENTATION SPECIALIST


Implementation Specialist

The Implementation Team is growing and we have several positions to fill.

As an Implementation Systems Analyst, you will be responsible for:

Defining, planning, executing, and implementing major projects for our licensees; 

You will liaise with executives and key representatives from our clients and prospects (many of whom are Fortune 500 companies) to provide consultancy, training, support and implementation services. 

In addition to developing strong client relationships, you will also be responsible for contributing ideas towards the growth and evolution of our products and processes. 

This is an exciting opportunity to join a bright and talented team in providing innovative solutions to our clients at a high performance level.  


What you’ll be doing: 

Responsible for leading the implementation from a functional and configuration point of view (requirements and design sessions, cross-functional coordination, configuration planning, and execution) of all assigned projects;

Act as an Application Expert providing solutions that are technically feasible and applicable to the client’s business needs while maximizing Bridge potential;

Provide support to Implementation Coordinators on the product configuration as necessary;

Build and maintain positive relationships with client account stakeholders;

Administrative and organizational support including preparation of internal status reports, project plans and deliverable schedules;

Responsible for the solution documentation, gathering, analyzing and documenting business requirements;

Coordinate internal trafficking / timeline management of project work between various departments;

Prepare client-facing and internal documentation such as scorecards, client facing solution description documents, release notes and training material;

Provide detailed technical client and account support; and

Incorporate and manage client critical processes into Oceanwide delivery processes where required. 

What you’ll need: 

Excellent presentation and communication skills (both written and spoken) in English – Mandatory;

Bachelor’s Degree or equivalent post-secondary education degree/certificate;

Insurance industry experience as a broker/underwriter/manager where you were a technology driver

Experience implementing software for insurance at a dev lead/implementation manager/senior BA for an insurance IT department or other Vendor

Excellent organizational and time management skills with the ability to multi-task;

Attention to detail;

Ability to problem solve;

Analytical in nature;

Ability to work independently and take initiative;

Flexible and able to work in a fast paced environment;

Proficient computer skills (MS Office);

Experience working with database, business intelligence or other analytical tools is an asset;

Experience in process design and analysis is an asset;

What you’ll get: 

Fun environment – We believe in the “work hard, play hard” mentality. At Oceanwide, you can join in on our monthly pizza & beer lunches, play on a company sports teams, enjoy our Foosball table, participate in our Social Committee and much more. Most importantly, we make sure to laugh at ourselves once in a while.

Collaborative culture – You get to work with a great team of bright & dedicated individuals for one, and you’ll also get exposure to a variety of teams across the organization. No silos here.

Competitive salaries – We keep our ear to the market so we can reward your hard work and initiative.

Flexible hours – We do true flex hours here. Give and take is our way of life.

Opportunity for growth – You get to take the lead in growing your career and we’ll give you the training to help you get there. We don’t need an open spot on an org chart for our people to advance.

Time off – You’ve worked hard so now take the vacation you’ve been wanting through our flexible and generous vacation policy.

Group Benefits – We’ve got you covered as of Day 1 including full medical & dental coverage.

RRSP – Plan for your future with our employer-matched RRSP program.

Great location – Located in downtown Montreal and easily accessible by public transport, we make your life that much easier by offering a transit subsidy.

For more information about: aruba acdx

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